Apple Device Support Exam (SUP-2024) 온라인 연습
최종 업데이트 시간: 2026년01월01일
당신은 온라인 연습 문제를 통해 Apple Apple Device Support 시험지식에 대해 자신이 어떻게 알고 있는지 파악한 후 시험 참가 신청 여부를 결정할 수 있다.
시험을 100% 합격하고 시험 준비 시간을 35% 절약하기를 바라며 Apple Device Support 덤프 (최신 실제 시험 문제)를 사용 선택하여 현재 최신 100개의 시험 문제와 답을 포함하십시오.
정답:
Explanation:
Screen Sharing is a feature that allows you to view and control the screen of another Mac on your network. However, Screen Sharing cannot be turned on if Remote Management is already enabled on your Mac. Remote Management is a more advanced feature that allows you to remotely manage Mac computers in a commercial or business environment. Remote Management and Screen Sharing are compatible with Virtual Network Computing (VNC), but they cannot be used at the same time. To turn on Screen Sharing, you need to turn off Remote Management first in the Sharing settings of System Settings12. The other sharing settings, such as Remote Login, Media Sharing, and Remote Apple Events, do not affect Screen Sharing and can be turned on or off independently.
Reference: Turn Mac screen sharing on or off - Apple Support, Share the screen of another Mac - Apple Support
정답:
Explanation:
Emergency SOS is a feature on your iPhone that lets you quickly and easily call for help and alert your emergency contacts. To access Emergency SOS on your iPhone, you need to press and hold the side button and one of the volume buttons until the Emergency SOS slider appears on the screen. You can then drag the slider to call emergency services, or continue holding the buttons to start a countdown and an alert sound. If you release the buttons after the countdown, your iPhone automatically calls emergency services. Emergency SOS works differently depending on your iPhone model and region. For example, in India, you need to press the side button three times rapidly to call emergency services. You can also customize the settings for Emergency SOS, such as adding emergency contacts, enabling auto call, and turning off the countdown sound.
Reference: Use Emergency SOS on your iPhone - Apple Support, How to trigger Emergency SOS on your iPhone (and shut it off)
정답:
Explanation:
According to the Apple Device Support Reference Materials, you can go to Settings > General > Profiles & Device Management to see if an iPad has an MGM solution installed 1. MGM stands for Mobile Device Management, which is a way for organizations to manage and secure their devices remotely2. If an iPad has an MGM solution installed, you will see the name of the organization and the configuration profile under the Profiles & Device Management section 1. The other options, A, C, and D, are not correct because they are not related to MGM settings. Privacy & Security > Device Management is not a valid path in the iPad settings3. Privacy & Security > Analytics & Improvements is a section where you can choose to share diagnostic and usage data with Apple or app developers4. General > VPN & Device Management is a section where you can configure VPN settings and view device management information5.
Reference:
1: About Apple device supervision - Apple Support, Section "Manual supervision using Apple Configurator for Mac (iPhone, iPad, and Apple TV)".
2: Mobile Device Management (MDM) - Apple Support 3: Privacy settings on iPhone - Apple Support 4: Share analytics, diagnostics, and usage information with Apple on iPhone - Apple
Support 5: VPN settings overview for Apple devices - Apple Support
정답:
Explanation:
iCloud Account Recovery is an alternative method to unlock FileVault and reset your password if you’ve forgotten your login password or it’s locked from too many failed attempts to log in. iCloud Account Recovery allows you to use your Apple ID and password to unlock your Mac and reset your user account password, if you stored your FileVault recovery key in iCloud when you turned on FileVault. To use iCloud Account Recovery, you need to restart your Mac and enter the Password Reset Assistant from the FileVault login screen or from Recovery Mode. Then, you need to select “I forgot my password” and sign in with your Apple ID and password. Follow the onscreen instructions to unlock your Mac and reset your password.
Reference: = Apple - Support - Manuals, Find My User Guide, iCloud Account Recovery; Apple Device Support Exam Prep Guide, page 6.
정답:
Explanation:
To start up a Mac with Apple silicon in macOS Recovery, you need to access the startup options screen first. This screen lets you choose different startup disks or modes, including macOS Recovery. To get to the startup options screen, you need to shut down your Mac completely, then press and hold the power button until you see “Loading startup options” on the screen. Then, you can click Options and click Continue to enter macOS Recovery 1. The other options, pressing and holding the Shift key or Command-R, are not valid ways to start up a Mac with Apple silicon in macOS Recovery. These methods work on Intel-based Macs, but not on Macs with Apple silicon2.
Reference: 1 Use macOS Recovery on a Mac with Apple silicon - Apple Support 2 Intro to macOS Recovery - Apple Support
정답:
Explanation:
Sysdiagnose log files are located on iPhone in Settings > Privacy & Security > Analytics & Improvements > Analytics Data. Sysdiagnose is a tool that collects information from the iPhone and saves it in a log file. You can use sysdiagnose to troubleshoot general iOS issues or report them to AppleCare. To generate a sysdiagnose log file, you need to press and hold both volume buttons and the side or top button for 1 to 1. 5 seconds, then release them. You will see a screenshot and a message that says “Diagnostics are in flight”. Sysdiagnose can take up to 10 minutes to finish. After that, you can find the log file in the Analytics Data section of the Settings app. The log file name will start with “sysdiagnose_” and include the date and time of the generation, the device type, and the iOS version. For example, “sysdiagnose_2024.0 1. 06_17-14-34+0500_iPhone_OS_iPhone_19A344.tar.gz”.
Reference: Using Sysdiagnose to Troubleshoot iOS or iPadOS ― Apple Device Support Tutorials | Apple Training, How to extract sysdiagnose logs for forensic purposes on iOS | Andrea Fortuna
정답:
Explanation:
The Apple Pencil (2nd gen) is a stylus that allows you to draw, write, and interact with your iPad in a natural and precise way. The Apple Pencil (2nd gen) has a flat edge that attaches magnetically to the side of your iPad for pairing, charging, and storage. It also supports double-tap gestures to switch tools or modes in compatible apps. The Apple Pencil (2nd gen) is compatible with any iPad that has a USB-C port and a flat edge for magnetic attachment.
According to the Apple Device Support Reference Materials1, these iPad models are:
iPad Pro 12.9-inch (3rd gen and later)
iPad Pro 11-inch (all generations)
iPad mini (6th gen)
iPad Air (4th gen and later)
Therefore, the correct answer is A, B, D, and E.
Reference: Apple Pencil compatibility - Apple Support.
정답:
Explanation:
If you forget your iPhone passcode, you can use a Mac to erase your iPhone and remove the passcode. This will delete all your data and settings, but you can restore them from a backup if you have one. To erase your iPhone using a Mac, you need to put your iPhone in recovery mode and connect it to the Mac with a cable. Then, you need to open Finder and locate your iPhone. You will see an option to Restore or Update your iPhone. Choose Restore and wait for the process to complete. After your iPhone is erased, you can set it up again and restore your data from a backup or iCloud.
Reference: If you forgot your iPhone passcode - Apple Support, Erase your iPhone - Apple Support
정답:
Explanation:
To sync data from iCloud to your Windows PC, you need to download and install iCloud for Windows from the Microsoft Store. This is a free app that allows you to access your iCloud photos, documents, bookmarks, passwords, and other data on your PC. You can also use iCloud for Windows to sync your iCloud Mail, Contacts, and Calendar with Outlook. To use iCloud for Windows, you need to sign in with your Apple ID and choose the features and content that you want to keep up to date across your devices. You also need to have iCloud set up on your iPhone, iPad, iPod touch, or Mac with the same Apple ID.
Reference: Set up and use iCloud for Windows - Apple Support, Set up iCloud for Windows on your PC - Apple Support, Use iCloud for Windows to synchronize calendar and contacts with Outlook - Microsoft Support
정답:
Explanation:
The first action you should try when an app is unresponsive is to force the app to quit and reopen it. This can help resolve temporary issues that may cause the app to freeze, crash, or not respond to your inputs. To force the app to quit, swipe up from the bottom of the device. If your device has a home button, double press that instead. This will bring up a carousel of all the open windows on your device. Swipe left or right to find the app that you want to quit. Swipe up on the app’s preview to close it. Then, tap the app icon on the Home screen to reopen it and see if it works as expected.
Reference: If an app on your iPhone or iPad stops responding … - Apple Support
정답:
Explanation:
According to the Apple Device Support Reference Materials, you can control who can discover your iPhone or iPad when it’s within AirDrop range by setting AirDrop to Contacts Only 1. This means that only people in your Contacts app can see your device and send you content via AirDrop. You can also set AirDrop to Receiving Off, which means that no one can see your device or send you content via AirDrop 1. The other two options, B and C, are not correct because they are not related to AirDrop settings. Requiring a verification code from the other device in Password & Security settings is a feature that helps you sign in to your Apple ID account on a new device2. Turning off AirDrop in Privacy settings is not possible, as AirDrop is not listed under Privacy settings3.
Reference:
1: How to use AirDrop on your iPhone or iPad - Apple Support, Section "How to adjust AirDrop settings".
2: Sign in with your Apple ID - Apple Support, Section "Use a verification code with two-factor authentication".
3: Privacy settings on iPhone - Apple Support
정답:
Explanation:
eSIM Swap is the feature on iPhone that allows you to convert your physical SIM card to an eSIM on the same iPhone, if your carrier supports it. This feature lets you free up the physical SIM slot for another SIM card, such as when you travel or switch carriers. To use eSIM Swap, you need to go to Settings > Cellular and tap Convert to eSIM. Then follow the instructions to complete the conversion process.
Reference: = About eSIM on iPhone - Apple Support, Convert a physical SIM to an eSIM; How to convert a physical SIM to eSIM on iPhone 14 - iThinkDifferent.
정답:
Explanation:
To view the current activity of Apple Configurator for Mac, you can access the Activity window from the menu bar. The Activity window shows you the background tasks that Apple Configurator is performing, such as downloading software updates, preparing devices, or installing profiles. You can also pause, resume, or cancel any activity from this window 1. The other options, double-clicking the device and selecting Activity, or choosing View Activity from the Apple Configurator menu, are not valid ways to access the Activity window.
Reference: 1 View log messages and activity in Apple Configurator - Apple Support
정답:
Explanation:
Shareplay is the feature that allows you to share your screen in Facetime. It is a new feature introduced in iOS 15 and macOS Monterey that lets you watch, listen, and play together with your friends and family over FaceTime. You can share your screen to show apps, webpages, photos, and more, while seeing and hearing the reactions of others on the call. You can also stream online content from supported apps, such as Apple TV, Disney+, and Spotify, and control the playback and volume for everyone. Shareplay works across iPhone, iPad, Mac, and Apple TV, and you can join or leave the session at any time. To use Shareplay, you need to have a device that meets the minimum system requirements, an Apple ID, and a Wi-Fi or cellular connection.
Reference: SharePlay - Apple, Share your screen in FaceTime on your iPhone or iPad - Apple Support
정답:
Explanation:
Disk Utility on Mac supports several file system formats for formatting, partitioning, and erasing disks.
According to the Apple Device Support Reference Materials1, these formats are:
Apple File System (APFS): The file system used by macOS 10.13 or later, which features strong encryption, space sharing, snapshots, fast directory sizing, and improved file system fundamentals. APFS is optimized for the Flash/SSD storage used in recent Mac computers, but it can also be used with older systems with traditional hard disk drives (HDD) and external, direct-attached storage. APFS supports four variants: APFS, APFS (Encrypted), APFS (Case-sensitive), and APFS (Case-sensitive, Encrypted).
Mac OS Extended: The file system used by macOS 10.12 or earlier, which is also known as HFS Plus or HFS+. Mac OS Extended supports journaling, which helps protect the integrity of the file system in
case of power outages or hardware failures. Mac OS Extended also supports four variants: Mac OS Extended (Journaled), Mac OS Extended (Journaled, Encrypted), Mac OS Extended (Case-sensitive, Journaled), and Mac OS Extended (Case-sensitive, Journaled, Encrypted).
ExFAT: A file system that is compatible with both Mac and Windows computers, and can be used for transferring files between them. ExFAT supports larger file sizes than FAT32, up to 16 EB, and larger volumes, up to 128 PB. ExFAT does not support journaling, encryption, or case sensitivity.
MS-DOS (FAT): A file system that is compatible with both Mac and Windows computers, and can be used for transferring files between them. MS-DOS (FAT) supports two variants: FAT16 and FAT32. FAT16 is limited to 2 GB volumes and 4 GB files, while FAT32 can support up to 2 TB volumes and 4 GB files. MS-DOS (FAT) does not support journaling, encryption, or case sensitivity.
Therefore, the correct answer is A, C, D, and F.
Reference: File system formats available in Disk Utility on Mac.