Certified Data Center Facilities Operations Manager 온라인 연습
최종 업데이트 시간: 2026년01월01일
당신은 온라인 연습 문제를 통해 EXIN CDFOM 시험지식에 대해 자신이 어떻게 알고 있는지 파악한 후 시험 참가 신청 여부를 결정할 수 있다.
시험을 100% 합격하고 시험 준비 시간을 35% 절약하기를 바라며 CDFOM 덤프 (최신 실제 시험 문제)를 사용 선택하여 현재 최신 60개의 시험 문제와 답을 포함하십시오.
정답:
Explanation:
The ISMS framework (aligned with ISO 27001) follows the PDCA cycle:
P C Plan
D C Do
C C Check
A C Act
This model ensures:
Continuous improvement
Systematic risk management
Documented policies and controls
Regular audits and corrective actions
Why other options are incorrect:
A C SMART: For objective setting, not ISMS.
B C PCI-DSS: A security compliance standard, not a process model.
C C ROI: A financial metric, unrelated.
Thus, D is correct.
EPI DCFOM-Aligned Reference Concepts (Paraphrased) ISMS implementation is based on PDCA methodology. Ensures continuous improvement of security controls.
정답:
Explanation:
A common operational problem occurs when incidents are initially responded to but then lose attention.
EPI identifies incomplete shift handover as a major root cause because:
Incident ownership is not transferred correctly
Pending actions are not communicated
Operators on the next shift are unaware of unresolved incidents Follow-up obligations are lost
This leads to customers receiving initial responses but no closure or updates.
Why other options are incorrect:
A: Even without auto-emails, incidents would still be followed up internally.
B: Skill level issues affect resolution quality, not disappearance of tickets.
D: Lack of contingency causes delays, not loss of tracking. Thus, C is correct.
EPI DCFOM-Aligned Reference Concepts (Paraphrased)
Proper shift handover is essential to maintain service continuity. Incomplete handover leads to dropped incidents and SLA failures.
정답:
Explanation:
When operators receive excessive non-alarm notifications, this indicates that:
Thresholds are not well-configured
Events are misclassified
Alarm definitions are incorrect
Monitoring profiles require tuning
EPI’s monitoring best practices state that the correct response is to:
Review alarm information and adjust definitions, thresholds, and filtering.
This ensures that:
Only relevant alarms reach operators
Noise is minimized
Operators maintain focus on true issues
SLA-related metrics are accurately monitored
Why other options are incorrect:
A: Training is secondary and will not fix incorrect alarm settings.
C: Ignoring notifications is dangerous and violates operational control.
D: Upgrading software may not resolve the underlying configuration problem. Thus, B is correct.
EPI DCFOM-Aligned Reference Concepts (Paraphrased) Monitoring systems must generate actionable alarms, not noise.
Alarm thresholds and event filters must be reviewed and optimized regularly.
정답:
Explanation:
EPI defines several facility options for Business Continuity:
Company-owned facility → highest cost
Co-location → moderate to high cost
Government-owned facility → typically not a commercially viable or general-purpose BC option
Disaster Recovery (DR) provider → lowest-cost solution for BC A DR provider offers:
Shared or subscription-based DR facilities
Lower capital investment
Pay-as-you-use or retainer-based access
Rapid availability without owning infrastructure
Minimal financial burden for standby capacity
This aligns with management’s goal: cheapest possible alternative facility.
Thus, D C DR provider is correct.
EPI DCFOM-Aligned Reference Concepts (Paraphrased)
DR provider facilities are the most economical BC facility option.
They provide shared resources and reduce capital expenditure.
정답:
Explanation:
Needs Analysis determines what the customer or business requires from a service.
This includes:
Required service hours / operating hours
Availability expectations
Business functional requirements
Legal and compliance requirements
Physical infrastructure needs (power, cooling, space)
Performance and capacity needs
Identifying operating hours is a core part of defining service requirements.
Why other options are incorrect:
B: Current resource usage is part of infrastructure assessment, not needs analysis.
C: Staffing is part of capability assessment.
D: Monitoring requirements come after service definition and design.
Thus, A is correct.
EPI DCFOM-Aligned Reference Concepts (Paraphrased)
Needs analysis determines service operation hours, business needs, and requirements.
It precedes capability assessment and service design.
정답:
Explanation:
The publication process in document management ensures that:
The correct, approved version of a document is released.
It is distributed to all required locations (physical or digital).
Outdated versions are removed from circulation.
Staff always use the correct operating procedures and guidelines.
Why other options are incorrect:
A: Compliance is a by-product, not the objective.
B: Creation happens before publication.
D: Archiving is part of the document retirement process, not publication. Thus, C is the correct answer.
EPI DCFOM-Aligned Reference Concepts (Paraphrased)
Publication ensures the latest controlled documents are available where needed. Document control prevents use of outdated or incorrect procedures.
정답:
Explanation:
Senior management is included in the duty roster to support escalation procedures.
In EPI’s operational model:
Managers are not part of routine monitoring or incident handling.
Their role is to intervene only when an incident escalates beyond operational authority, such as major outages, SLA-impacting events, or high-risk situations.
Management provides decision-making, authorization, and resource allocation during escalations.
Why other options are incorrect:
A: Managers should not gain “hands-on” experience during incidents.
B: Incident reporting already provides insights; no roster needed.
D: Monitoring thresholds are reviewed separately, not via duty rosters. Thus, C is correct.
EPI DCFOM-Aligned Reference Concepts (Paraphrased) Management is involved in the escalation layer, not daily operations. Duty rosters ensure proper escalation handling and governance.
정답:
Explanation:
Stakeholder involvement must begin at the very start of the project lifecycle, during the
Initiation Phase, because:
Stakeholders influence project scope, objectives, and constraints.
Their expectations and requirements must be captured early.
Stakeholder identification is a mandatory output of the initiation process.
Failing to involve them early leads to misalignment, rework, and scope conflicts.
EPI aligns with general project management principles that state:
“Stakeholder identification and engagement begins at project initiation and continues
throughout the entire project.”
Why other options are incorrect:
B: Planning depends on stakeholder input already gathered.
C: Too late―execution requires validated stakeholder requirements.
D: Monitoring occurs after execution has begun.
Thus, A is correct.
EPI DCFOM-Aligned Reference Concepts (Paraphrased)
Stakeholders must be identified and engaged in the initiation phase.
Their input forms the foundation for scope definition and planning.
정답:
Explanation:
For environmental management systems (EMS), the internationally recognized and adopted standard is:
ISO 14001 ― Environmental Management Systems
ISO 14001 provides a framework for:
Environmental policy
Environmental impact assessment
Sustainability objectives
Compliance obligations
Environmental performance monitoring
Continuous improvement
Why the other options are incorrect:
A C EU-COC: Energy efficiency best practices for data centers, not a full EMS.
B C ISO 50001: Energy management standard, focusing on energy efficiency only.
C C LEED: Building sustainability certification, not a management system.
Thus, D is correct.
EPI DCFOM-Aligned Reference Concepts (Paraphrased)
ISO 14001 is the recognized standard for environmental management systems.
Supports sustainability, compliance, and environmental performance improvement.
정답:
Explanation:
EPI distinguishes between:
Service Portfolio → internal document used for service design, planning, assessment
Service Catalog → customer-facing document listing available services
The service catalog provides customers with:
Service descriptions
Service options
Ordering information
Terms and conditions
SLA details
Pricing models (where applicable)
It is specifically designed to allow customers to select and order services.
Why other options are incorrect:
A: Service portfolio is internal only.
B: BCP is unrelated to service ordering.
C: Needs analysis is internal planning documentation. Thus, D is correct.
EPI DCFOM-Aligned Reference Concepts (Paraphrased)
The service catalog contains all customer-orderable services.
It is the primary communication tool for customer consumption.
정답:
Explanation:
EPI guidelines on asset management state that assets should be tagged and entered into the asset management database as early as possible, specifically: At the moment of unpacking.
Reasons:
Prevents loss or misplacement
Ensures traceability during staging, testing, and installation
Supports lifecycle tracking from the earliest stage
Ensures accurate configuration and inventory management
Why other options are incorrect:
A: Contract activation is unrelated to labeling.
C: Testing occurs after unpacking; labeling must precede it.
D: Commissioning is too late; the asset must already be tracked. Thus, B is correct.
EPI DCFOM-Aligned Reference Concepts (Paraphrased) Asset labeling begins as soon as equipment is unpacked.
Early tagging ensures full lifecycle traceability and compliance.
정답:
Explanation:
In an RFP evaluation matrix, weight factors are applied to highlight the relative importance of each evaluation criterion.
Examples of weighted criteria include:
Technical compliance
Response time
Cost
Warranty terms
SLA performance
The weight factor ensures that more critical criteria influence the final score more heavily, enabling an objective and structured vendor selection.
Why the other options are incorrect:
A: Weighting does not control prices.
C: Negotiation comes after scoring.
D: Workforce size is not the purpose of weighting. Thus, B is correct.
EPI DCFOM-Aligned Reference Concepts (Paraphrased)
Weighted scoring ensures high-priority criteria significantly influence vendor selection. Supports objective and transparent procurement.
정답:
Explanation:
Leadership qualities emphasized in EPI’s data center organizational framework include:
Accountability: taking ownership of decisions and actions.
Empathy: understanding staff perspectives and motivating teams.
Honesty: demonstrating integrity and trustworthiness.
These traits support effective team management, professional communication, and high-reliability operations in mission-critical environments.
“Funny” is not a leadership quality recognized in any professional leadership framework.
While being personable can help morale, humor is not a leadership competency.
Thus, D is the correct answer.
EPI DCFOM-Aligned Reference Concepts (Paraphrased)
Leadership qualities relate to responsibility, integrity, and the ability to motivate and support teams.
Humor is not a defined leadership competency.
정답:
Explanation:
Among maintenance contract models, the Lowest-Risk option is the:
Comprehensive Contract
A comprehensive maintenance contract includes:
Preventive maintenance
Corrective maintenance
Replacement parts
Labor costs
Priority response times
Faster repair and recovery
Predictable costs
Strong service guarantees
Higher reliability and lower operational risk
Why other options are incorrect:
A C Basic: Limited coverage; higher risk of delays.
B C Time & Material: Highest financial and operational risk.
D C Exclusive: Typically an enhanced premium model but not the primary “lowest risk” category
in EPI’s standard contract structure.
Thus, C is correct.
EPI DCFOM-Aligned Reference Concepts (Paraphrased)
A comprehensive contract provides the lowest operational risk for critical infrastructure.
Offers full-service coverage and fastest response times.
정답:
Explanation:
A capability assessment evaluates whether the data center organization is capable of delivering the defined services.
The mandatory activity is to:
Create an inventory of skills, knowledge, and capacity of the workforce and resources.
This includes:
Current staff technical skills
Certifications
Experience
Availability (capacity)
Backup and contingency roles
Alignment with service demands and SLAs
Why other options are incorrect:
A: Security needs are part of service requirements, not capability assessment.
C: Availability requirements are determined during needs analysis, not capability assessment.
D: Safety requirements belong to statutory and compliance analysis, not capability assessment. Thus, B is the correct answer.
EPI DCFOM-Aligned Reference Concepts (Paraphrased)
Capability assessment requires determining skills, competencies, and available capacity. Ensures the organization can meet defined services and SLAs.