CIS-HR 시험 - ServiceNow실제시험문제와 답 - 44문항

Question No : 1

Which base instance application delivers the results of current state metrics with leading indicators?

A.Employee Center
B.Performance Analytics
C.HR Reports
D.HR Integrations

정답:
Explanation:
Verified Answer. B. Performance Analytics Very Short Performance Analytics is a base instance application that delivers the results of current state metrics with leading indicators. Performance Analytics enables users to visualize and track the progress of key performance indicators (KPIs) over time, and compare them to targets and benchmarks1. Performance Analytics can be used to monitor and improve the performance of HR services and processes2.

Question No : 2

After configuration on a Lifecycle Event is complete, what additional configuration is needed to initiate the LE process for an employee?

A.An HR Service is needed to initiate the LE process
B.A Scheduled Job is needed to initiate the LE process
C.An Event is needed to initiate the LE process
D.None. The LE will automatically trigger based on its configuration

정답:
Explanation:
Verified Answer. C. An Event is needed to initiate the LE process Very Short An event is a record that indicates a change in the state of an application or a task. Events can be used to trigger actions such as notifications, workflows, or scripts. To initiate a Lifecycle Event process for an employee, an event must be configured on the Lifecycle Event record. The event can be based on a condition, a script, or a schedule1.

Question No : 3

Which learning task template field allows creation of the short description and description in one or more languages?

A.Language Table
B.Description Template
C.Additional fields
D.Global descriptions for translations

정답:
Explanation:
Verified Answer. D. Global descriptions for translations Very Short The global descriptions for translations field allows creation of the short description and description in one or more languages. This field is a related list on the learning task template form that displays the language, short description, and description for each language that the learning task template supports1.

Question No : 4

Which HRSD application synchronizes ServiceNow with external HR systems?

A.HR Integrations
B.Core HR Application
C.Lifecycle Events
D.Employee Center Pro

정답:
Explanation:
Verified Answer. A. HR Integrations Very Short HR Integrations is an HRSD application that enables ServiceNow to synchronize data with external HR systems, such as Workday, SAP SuccessFactors, or Oracle PeopleSoft. HR Integrations can be used to import employee profiles, HR services, and HR cases from external systems into ServiceNow, or to export HR data from ServiceNow to external systems1.

Question No : 5

What is the purpose of Journey designer?

A.It tracks the progress of Lifecycle Events and Onboarding Cases using the dashboards.
B.It passes information from the lifecycle event case to a child case or task
C.It manages the dependencies of activities within an activity set.
D.It combines Lifecycle Event cases and Journey Accelerator action plans.

정답:
Explanation:
Verified Answer. D. It combines Lifecycle Event cases and Journey Accelerator action plans Very Short Journey designer is a feature that allows HR professionals to create and manage employee journeys that combine Lifecycle Event cases and Journey Accelerator action plans. A journey is a collection of activities that guide an employee through a specific experience, such as onboarding, offboarding, relocation, or parental leave1.

Question No : 6

If an HR Service needs to be accessible to employees on the Employee Center, which field must be completed on the HR Service record?

A.Record Producer
B.Taxonomy Topic
C.Catalog Item
D.Checklist

정답:
Explanation:
Verified Answer. C. Catalog Item Very Short A catalog item is a record producer that defines the required fields and how the item appears in the catalog to employees. To make an HR Service accessible to employees on the Employee Center, the catalog item field must be completed on the HR Service record1.

Question No : 7

When a Guided Setup task is marked as complete, how can it be reopened?

A.Closed tasks cannot be reopened
B.Click the Mark as Incomplete button
C.Submit a request in HI
D.Restart the Guided Setup entirely

정답:
Explanation:
Reference: https://docs.servicenow.com/bundle/kingston-hr-service-delivery/page/product/human-resources/reference/r_HRTaskViewPage.html

Question No : 8

What do Client Roles define?

A.Groups for the customer's clients.
B.Roles that come into force if user uses a browser client.
C.Named roles (eg VP of Operations, SVP Sales) for a customer’s clients.
D.Access for new hires, employees, alumni, contingent, and contract workers.

정답:
Explanation:
Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/concept/c_ClientRoles.html

Question No : 9

What determines if a user can view a Knowledge article?

A.Can/Cannot Read User Criteria
B.Can/Cannot Contribute User Criteria
C.HR Criteria
D.ACL Rules

정답:
Explanation:
Reference: https://docs.servicenow.com/bundle/newyork-servicenow-platform/page/product/knowledge-management/task/t_SelectUCArticle.html

Question No : 10

Only users with which role, at a minimum, may view the confidential data on the HR Profiles table?

A.Profile Writer [sn_hr_core.profile_writer]
B.Profile Reader [sn_hr_core.profile_reader]
C.HR Case Writer [sn_hr_le.case_writer]
D.HR Case Reader [sn_hr_le.case_reader]

정답:
Explanation:
Reference: https://docs.servicenow.com/bundle/orlando-hr-service-delivery/page/product/human-resources/concept/c_HRProfileSecurity.html

Question No : 11

When creating a PDF Document Template, where does the list of Document Revisions come from?

A.From Managed Documents
B.From Document Templates
C.From Knowledge Articles
D.From System Documents

정답:
Explanation:
Reference: https://docs.servicenow.com/bundle/kingston-hr-service-delivery/page/product/human-resources/concept/c_HRDocumentTemplates.html#PDFTemplate

Question No : 12

With the I18N: Knowledge Management Internationalization Plugin v2 enabled, how are translated Knowledge articles associated with each other so that the user is presented with the article in the selected language?

A.Article Versions related list
B.Knowledge feedback related list
C.Affected Products related list
D.Translated Versions related list

정답:
Explanation:
Reference: https://docs.servicenow.com/bundle/newyork-servicenow-platform/page/product/knowledge-management/concept/c_I18NKMInternational.html

Question No : 13

When an employee completes a questionnaire on an Employee Form, on which table does the system store their answers?

A.Form [sys_ui_form]
B.Metric Result [asmt_metric_result]
C.Question Answer [question_answer]
D.HR Case [sn_hr_core_case]

정답:
Explanation:
Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/concept/employee-form-configuration.html

Question No : 14

If a customer has a huge employee population, complex organizational structures, and requires custom integrations and language translations, what level of configuration complexity would their project be considered?

A.Drastic
B.Low
C.Major
D.Nominal

정답:

Question No : 15

What are the key differentiators between an HR Profile record and a User record? (Choose three.)

A.The HR Profile stores the employee's assigned delegates.
B.The HR Profile includes group membership information.
C.The HR Profile includes employee organizational information like Colleagues.
D.The HR Profile stores login credential information.
E.The HR Profile may include employee marital status.
F.The HR Profile is intended to store confidential employee data that is pertinent for H

정답:
Explanation:
Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/concept/c_HRProfileRecords.html

ServiceNow CIS-HR 시험