L5M10 시험 - CIPS실제시험문제와 답 - 88문항

Question No : 1

Hazardous waste such as asbestos or radioactive material presents additional reverse logistics complications. In these cases, what type of return is used?

A.Product defect return
B.Product recall
C.End-of-life return
D.Recycle return

정답:
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
End-of-life returns occur when a product cannot be repaired, reused, or recycled safely and must be disposed of in line with legal and environmental regulations. Hazardous waste (e.g., asbestos) falls under this category due to safety requirements. (Reference: CIPS L5M10 Study Guide, Reverse logistics―types of returns, p. 193)

Question No : 2

Research highlights that personal norms strongly affect a person’s desire to recycle.
Which of the following influence personal norms and could increase recycling behaviour? Select TWO.

A.Facilities and Infrastructure
B.Social Norms
C.Personal Beliefs
D.Legal Norms

정답:
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
Personal norms (moral obligations felt by individuals) are shaped primarily by social norms (peer behaviour and expectations) and personal beliefs (values and ethics). Legal and infrastructural factors influence convenience but not intrinsic motivation. (Reference: CIPS L5M10 Study Guide, Sustainability and behavioural factors in logistics, p. 195)

Question No : 3

In which of the following circumstances does the usual 14-day cooling-off period not apply? Select THREE.

A.Buying train tickets
B.Made-to-order items (e.g., personalised T-shirts)
C.Items covered by warranty (e.g., electrical goods)
D.Online digital content where the buyer has begun downloading
E.Hiring a consultant

정답:
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
Consumer protection regulations exclude cancellation rights for:
• Transport tickets (e.g., train, flights)
• Bespoke or personalised goods
• Digital downloads where the buyer has begun accessing the content
(Reference: CIPS L5M10 Study Guide, “Cooling-off periods and exceptions,” p. 200)

Question No : 4

The return logistics of consumable goods is more difficult and complex.
Which of the following is an example of a consumable good?

A.Expensive item such as a gold ring
B.An item out of warranty
C.An item used shortly after purchase, such as petrol
D.Kitchen equipment used in food preparation

정답:
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
Consumable goods are quickly used or depleted after purchase ― e.g., petrol, food, lubricants. Their return logistics are complicated because once used, they cannot be resold or reused. (Reference: CIPS L5M10 Study Guide, Reverse logistics for consumables, p. 201)

Question No : 5

Yolo Inc. is a low-cost manufacturer with tight margins. To remain profitable, logistics must help reduce costs.
Which transportation strategy best supports this aim?

A.Run a competitive tender annually to secure the cheapest logistics provider
B.Manage inbound logistics to strict KPIs to reduce waste and delays
C.Eliminate all activities that do not provide value add
D.Brand all fleet vehicles with company logos

정답:
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
Cost-leadership logistics requires efficiency in inbound and outbound flows. Managing inbound logistics using KPIs (e.g., vehicle turnaround time, delivery reliability) reduces time waste and unnecessary costs. Annual tenders or branding efforts do not guarantee cost reduction. (Reference: CIPS L5M10 Study Guide, “Cost as a business strategy,” p. 53)

Question No : 6

Miranda is updating the Business Strategy for her company. It is important she aligns the Business Strategy with which of the following?

A.Service strategy
B.Cost strategy
C.Corporate strategy
D.Functional strategy

정답:
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
Corporate Strategy sets the organisation’s overarching mission and goals. Business Strategy derives from it, outlining how those goals will be achieved. Functional strategies (like procurement or logistics) then support the Business Strategy. Therefore, Business Strategy alignment must be upward with Corporate Strategy. (Reference: CIPS L5M10 Study Guide, Strategic alignment hierarchy, p. 52)

Question No : 7

A detailed list of a ship’s cargo, issued as a receipt by the master of the ship to the person consigning the goods, is known as which document?

A.Bill of Lading
B.Certificate of Origin
C.Customs Declaration
D.EUR1 Form

정답:
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
A Bill of Lading (B/L) serves as both a receipt for shipped goods and a document of title. It confirms carriage terms between shipper and carrier and is critical in international freight documentation. (Reference: CIPS L5M10 Study Guide, “Key transport documents,” p. 44)

Question No : 8

Which of the following sentences is true about NVOCC (Non-Vessel Operating Common Carrier) operators?

A.They own all of their own shipping vessels
B.They are generally cheaper to use than traditional logistics companies
C.They provide documentation such as the Bill of Lading
D.They undertake transportation by air, land, or water

정답:
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
An NVOCC functions as a legal carrier issuing Bills of Lading but does not own or operate vessels. They arrange shipping with vessel operators on behalf of clients. Their role focuses on consolidation, documentation, and legal responsibility for the cargo. (Reference: CIPS L5M10 Study Guide, Maritime logistics and NVOCC, p. 43)

Question No : 9

What is the name of the emerging tool that can help companies improve supply chain visibility across macro-environmental factors such as political, environmental, and social changes?

A.STEEPLE
B.LEAN
C.Six Sigma
D.SCEM

정답:
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
Supply Chain Event Management (SCEM) systems monitor and compare planned versus actual supply chain events. They issue alerts when disruptions or macro-environmental changes (e.g., political instability or weather) cause deviations from plan, enabling rapid corrective actions. (Reference: CIPS L5M10 Study Guide, SCEM section, p. 40)

Question No : 10

When using a Total Cost of Ownership (TCO) model to determine the true cost of holding inventory, which of the following costs would not be included in the calculation?

A.Pilferage
B.Obsolescence
C.Warehouse staff uniforms
D.Insurance

정답:
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
TCO for inventory focuses on all direct and indirect costs incurred in holding stock ― such as pilferage (theft), obsolescence (unsellable items), and insurance (risk protection for loss/damage). Staff uniforms, however, are general overheads unrelated to inventory holding cost. (Reference: CIPS L5M10 Study Guide, “Costs of holding inventory,” p. 27)

Question No : 11

Terry manages a warehouse stocking electronics and has a pilferage (theft) issue.
Which of the following would help reduce this issue?

A.RFID tags
B.Warehouse Management System
C.Paperless communication with suppliers
D.Additional breaks for staff

정답:
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
RFID tagging supports item-level identification and can trigger alarms at controlled exit points,
helping deter and detect theft. While a WMS improves control and accuracy, RFID directly addresses shrinkage through automated detection. (Reference: CIPS L5M10 Study Guide, RFID uses―waste and pilferage reduction, p. 23)

Question No : 12

Paul, a Warehouse Manager, is using an ABC method to classify inventory.
Which class would contain the most valuable products?

A.A
B.B
C.C
D.Any ― ABC does not categorise by cost

정답:
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
ABC (Pareto) classification typically groups a small proportion of high-value items as “A” (often 10C 20% of items accounting for a large share of value), with “B” and “C” representing progressively lower value importance. (Reference: CIPS L5M10 Study Guide, ABC inventory categorisation, p. 9)

Question No : 13

Which governing body is responsible for the creation and management of Incoterms® rules?

A.World Trade Organization
B.United Nations
C.International Labour Organization
D.International Chamber of Commerce

정답:
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
Incoterms® are published and maintained by the International Chamber of Commerce (ICC) to define buyer/seller responsibilities for delivery, risk, and costs under international sales contracts. (Reference: CIPS L5M10 Study Guide, Incoterms® governance, p. 7)

Question No : 14

In transportation terminology, what type of cargo would be considered “less than carload” (LTC)?

A.A small box of components that would fit on the back seat of a car
B.Inventory that is worth less than the price of an average car
C.A shipment that fills half a rail carriage in volume
D.A shipment that is less than a full truckload

정답:
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
“Less than carload” refers to rail freight shipments smaller than a full railcar load (i.e., not filling an
entire rail carriage). The term relates to railway “cars,” not road vehicles. (Reference: CIPS L5M10 Study Guide, transport terminology―LTC/LCL/FTL, p. 6)

Question No : 15

“Logistics is the flow of goods along a supply chain.” Is this sentence true?

A.No ― logistics is the management of supply and demand along the supply chain
B.Yes ― logistics is the flow of goods, but only downwards along the supply chain
C.Yes, but logistics also includes the flow of intangible items such as information and knowledge
D.No ― logistics is the management of suppliers

정답:
Explanation:
Comprehensive and Detailed Explanation From Exact Extract:
Logistics encompasses the efficient flow and storage of goods, services, and related information from origin to consumption. It is not limited to physical goods or one direction; information and knowledge flows are integral. (Reference: CIPS L5M10 Study Guide, definition and scope of logistics, p. 3)

CIPS L5M10 시험