PEGACPDC25V1 시험 - Pegasystems실제시험문제와 답 - 111문항

Question No : 1

U+- Bank uses Next-Best-Action Designer to configure engagement policies for different customer segments. A business user wants to create reusable policy conditions that can apply across multiple actions and campaigns. The user must understand when the save-to-library feature is available.
When is the save-to-library option unavailable for engagement policy conditions?

A.When the business user configures the conditions with arbitration parameters.
B.When the business user applies conditions to group-level policies.
C.When the business user configures the conditions with strategy rules or parameterized When conditions.
D.When the business user configures the conditions at the action level.

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Question No : 2

U+ Bank, a retail bank, is designing an engagement policy for its credit card promotions. To meet legal requirements, the bank must ensure that only customers aged 18 or older are considered for any credit card offer.
Which policy configuration level should U+ Bank use to implement the age requirement (18+ years) for all credit card promotions?

A.Applicability condition
B.Action-level policy
C.Suitability condition
D.Group-level policy

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Question No : 3

U+ Bank is designing a customer journey to increase credit card usage among new customers. The journey includes several stages with specific actions triggered by customer behavior. The bank wants
to ensure that customers receive the most relevant actions based on their engagement.
Which stage arbitration option should the NBA Specialist select to ensure that customers always progress in the journey without reverting to previous stages?

A.All Issues and All Groups.
B.Rightmost eligible stage.
C.Eligible stage with the highest priority action.
D.Forward progress (no backwards).

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Question No : 4

MyCo, a telecom company, wants to use Pega Customer Decision Hub™ to send the MyFone Pro offer through email to qualified customers. In preparation, the marketing team created an action, a treatment, and an action flow. As a decisioning architect, you verify the settings in the Channel tab of Next-Best-Action Designer to enable email communication.
To implement this requirement, the completion of which two tasks do you verify in the Channel tab of Next-Best-Action Designer? (Choose Two)

A.Enable the email channel.
B.Configure the starting population to run an outbound schedule.
C.Map a real-time container to a business structure level.
D.Add contact policy rules.

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Question No : 5

U+ Bank uses the always-on outbound approach to send outbound messages on different channels such as email. SMS, and push notifications. There are a variety of action flow patterns in use to meet various business and channel integrations requirements.
Due to technical reasons, the bank wants to temporarily suspend sending outbound messages and Instead write the selected customers and action details to a database table for later offline processing.
What is the most efficient way to meet this requirement?

A.Bypass action flow processing.
B.Set up a secondary schedule.
C.Update the Send shape with Finalization.
D.Add a new Send shape in all the action flows.

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Question No : 6

U+ Bank, a retail bank, has recently implemented Pega Customer Decision Hub. The bank currently uses an external tool to design email content and a third-party email service provider to send emails to its customers.
As a decisioning architect, how do you recommend the bank implements this requirement?

A.Create an external email treatment and use Customer Decision Hub to design the email.
B.Create an Internal email treatment and use Customer Decision Hub to design the email.
C.Create an internal email treatment and import the email content HTM
D.Create an external email treatment and use an external tool to design the email.

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Question No : 7

MyCo, a telecom company, wants to send promotional SMSs with data plan offers to their qualified customers. The business intends to use the same action flow template with their target flow pattern for all the data plan actions.
What do you configure to implement this requirement?

A.An output template
B.A dynamic template
C.A file template
D.An SMS treatment

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Question No : 8

DRAG DROP
The U+ Bank marketing department wants to leverage the next-best-action capability of Pega Customer Decision Hub™ on Its website to promote new offers to each customer.
Place the events in the sequential order.

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Question No : 9

MyCo, a telecom company, wants to start promoting data plan offers through SMS to qualified customers. The marketing team needs to ensure that the outbound run always uses the latest customer information.
What do you configure to implement this requirement?

A.Run the starting population segment daily.
B.Select the Refresh the audience checkbox.
C.Select a different audience sample with a similar profile.
D.Trigger an external Extract-Transform-Load (ETL) process.

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Question No : 10

HOTSPOT
U+ Bank's marketing department wants to use the always-on outbound approach to send promotional emails about credit card offers to qualified customers. As a part of this promotion, the bank wantsto identify the starting population by defining a few high-level criteria ina segment.
For each condition below, select which two conditions should be defined in Segment and which three conditions should be defined in Engagement policy as best practice

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Question No : 11

Myco Bank, a retail bank, uses the Customer Engagement Blueprint to design personalized customer journeys. The bank wants to better understand its diverse customer base to create more targeted engagement strategies.
What key achievement does the Personas stage provide for Myco Bank when implementing with Customer Engagement Blueprint?

A.Configuring the technical data structure required for personalized customer interactions.
B.Establishing consistent communication standards and visual identity across all customer touchpoints.
C.Creating representative customer segments that enable targeted and personalized engagement strategies.
D.Defining the overall business objectives and strategic framework for customer engagement.

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Question No : 12

In the Impact Analyzer tool, what does It mean when the overall health Indicator of the next best action has a red highlight?

A.The tool is not functioning properly.
B.The experiment has insufficient data.
C.The next best action needs further optimization.
D.The next best action Is performing exceptionally well.

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Question No : 13

Acme Retail uses Pega Customer Decision Hub™ to present various offers to its customers. The company notices that some high-value customers are not receiving any offers. The marketing team wants to identify these underserved customers.
Which tool in Pega Customer Decision Hub can Acme Retail use to identify segments of customers who are not receiving relevant offers?

A.Scenario Planner
B.Application Overview
C.CDH Assistant
D.Value Finder

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Question No : 14

MegaRetail Solutions has successfully created and approved their brand voice in Pega 1:1 Operations Manager. They have also established global directives for style, grammar, language, and compliance. Now they want to ensure that their Pega GenAI system uses this brand voice to generate marketing treatments that also maintain consistency with their established guidelines.
How will MegaRetail Solutions' approved brand voice be applied in their content generation process?

A.Global directives override brand voice settings for compliance requirements
B.Brand voice replaces global directives for streamlined content creation
C.Brand voice applies only to manually created content, not automated generation
D.The system uses brand voice with global directives for consistent content generation

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Question No : 15

HOTSPOT
U+ Bank, a retail bank, uses the business operations environment to perform its business changes. The bank carries out these changes in the Pega Customer Decision Hub portal by using revision management features or the 1:1 Operations Manager portal.
For each task, select the correct portal in which you perform the build tasks based on best practices.

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