PMP 시험 - PMI실제시험문제와 답 - 595문항

Question No : 1

A project manager is performing the scrum master role for a project team of developers. At the daily standup, a couple of developers complain about the noise from a neighboring team, the performance of their laptops, and the difficulty in booking meeting rooms.
What should the project manager do?

A.Acknowledge the impediments and facilitate their resolutions.
B.Note the impediments and escalate them to the product owner.
C.Note the impediments and work on addressing them later.
D.Assign actions to all stakeholders and oversee their implementation.

정답:
Explanation:
As a project manager performing the scrum master role, it is crucial to actively identify and address conflicts within the Scrum team. The project manager should create a work environment where everyone feels safe expressing their opinions and concerns. By acknowledging the impediments such as noise, laptop performance, and booking issues, and facilitating their resolution, the project manager ensures that the team can focus on their tasks without unnecessary distractions or hindrances. This approach is in line with the responsibilities of a Scrum Master to remove obstacles that impede the team’s progress and to foster an environment conducive to effective communication and collaboration1.
: = The PMP Examination Content Outline2 and the PMBOK Guide3 provide guidance on the role of the project manager and the importance of addressing team impediments. The Professional in Business Analysis Reference Materials also emphasize the need for resolving such issues to maintain team efficiency4.

Question No : 2

A project is currently in the execution phase. Because of the complexity of the project and the large number of regulatory requirements involved, the project manager decides to hold a management review with senior executives to ensure the successful implementation of project deliverables.
What should the project manager review during the management review to ensure the meeting is effective?

A.The deliverables that are performing well and those that need more work.
B.Metrics and key performance indicators (KPIs) that objectively reflect the status of deliverables.
C.Potential changes to the project's strategy and the feedback from senior executives.
D.Specialized reports created specifically for the meeting as per directions from the project sponsor.

정답:
Explanation:
During a management review in the execution phase of a project, it is most effective to review metrics and key performance indicators (KPIs) that objectively reflect the status of the project deliverables. This data-driven approach provides a clear and quantifiable assessment of how the project is performing against its planned objectives. It allows for an accurate understanding of the project’s progress and highlights areas that may require attention or improvement.
: = The PMBOK® Guide emphasizes the importance of monitoring and controlling project work through performance measurements to ensure that project objectives are met1. The use of KPIs and other metrics is a recognized best practice in project management for providing an objective status of project deliverables during management reviews1.

Question No : 3

A project team has finished its first iteration out of six. The iteration's delivery performance (velocity) was 50%.
During the iteration retrospective, the team realizes that the complexity of the work was underestimated.
What should the project manager do?

A.Update the issue log and escalate it to the project sponsor.
B.Meet with the team to review internal actions to resolve the situation.
C.Ask the technical manager to help the team with the issue.
D.Ask to replace some team members with more experienced ones.

정답:
Explanation:
The PMBOK® Guide suggests that when a project team recognizes an underestimation of work complexity, it is essential for the project manager to engage with the team to review and adjust the project’s approach. This includes reassessing the iteration’s work and complexity, updating the project management plan as necessary, and ensuring that the team has a clear understanding of the revised objectives and tasks12.
Reference: = “Protecting software development projects against underestimation” from PMI1; “Practice: Iteration Planning Meeting” from PMI2.

Question No : 4

A large global organization developed a new medical implant that requires compliance with local government regulations. The approval process for one country is lengthy and will impact the intended launch date.
What should the project manager do?

A.Organize an online distribution channel from another country.
B.Ask the sponsor to authorize the launch and then wait for approval.
C.Ask the board to use their influence and speed up the approval.
D.Work with the team to find ways to bypass the regulations.

정답:
Explanation:
Compliance with local government regulations is crucial for the ethical operation of businesses and to avoid legal issues, reputational damage, and financial losses12. The project manager should engage in a proactive approach to understand and align the project with regulatory requirements, which may include seeking guidance from legal professionals or compliance consultants, and developing a robust compliance framework tailored to the specific needs of the project34. Bypassing regulations is not advisable as it can lead to significant fines or prosecution5.
Reference: = Project Management and Regulatory Compliance2; Ensuring Compliance with Laws and Regulations4; Business Analysts: Do You Understand Your Regulatory Environment?5.

Question No : 5

A company is about to start a complex research project. Due to the level of uncertainty, the project manager recommends the use of a hybrid approach; however, the organization only has experience with predictive projects.
How can the project manager strategize the use of a hybrid approach to the organization?

A.Present the benefits of a hybrid approach to key stakeholders to get their support.
B.Create a project change request to execute the project using a hybrid approach.
C.Send a letter to the project management office (PMO) requesting to use a hybrid approach.
D.Submit a notification to the project team confirming they will be using a hybrid approach on the project.

정답:
Explanation:
In the context of a complex research project with high levels of uncertainty, presenting the benefits of a hybrid approach to key stakeholders is crucial for gaining their support. A hybrid approach combines elements of both predictive (traditional) and adaptive (agile) project management methodologies, allowing for flexibility in planning and execution while still providing structure where needed. This strategy is particularly effective when dealing with projects that have uncertain requirements or that may experience significant changes during their lifecycle. By engaging stakeholders and securing their buy-in, the project manager can ensure that the organization is aligned and supportive of the hybrid approach, which is essential for its successful
implementation123.
Reference: PMBOK® Guide C Seventh Edition4
Hybrid Project Management: The What, Why, and Hows - 4PMTI1 Agile, Traditional, and Hybrid Approaches to Project Success - PMI3 Professional in Business Analysis Reference Materials5

Question No : 6

A project manager is in the process of closing out a project and has been asked by the project management office (PMO) to confirm that the transfer of knowledge to the operations team for support operations has been successfully completed.
Which technique should the project manager apply to verify the knowledge transfer?

A.Brainstorming
B.Meetings
C.Regression analysis
D.Expert judgment

정답:
Explanation:
Expert judgment is a technique often used in project management to assess situations, make decisions, and resolve issues based on the knowledge and experience of experts. In the context of verifying knowledge transfer, expert judgment can be applied by consulting with individuals who have expertise in the subject matter of the knowledge transferred and the process of knowledge transfer itself. These experts can evaluate whether the knowledge has been comprehensively communicated and understood by the operations team. This approach aligns with the PMBOK® Guide’s principles, which recognize expert judgment as a valuable tool for project managers in various project management processes1.
: The answer is supported by the principles found in the PMBOK® Guide and the Professional in Business Analysis Reference Materials provided by PMI21.

Question No : 7

A project manager is leading a hybrid project and is collaborating with the client to develop the project contract.
Some delays have been experienced due to unforeseen technical difficulties and new dependencies. However, the project manager is optimistic about recovering the delays in the upcoming sprints. A key stakeholder asked the project manager if the contract deadlines can be met.
What should the project manager do first?

A.Study the contract terms and deadlines to ensure they are not under risk and confirm them with the stakeholder.
B.Clarify the current work progress, causes for delays, existing risks, and planned corrective actions.
C.Submit a request for extra time and budget related to the dependencies and technical difficulties.
D.Ask the stakeholder to remain calm and confirm that they are participating in all team meetings.

정답:
Explanation:
In a hybrid project management setting, when delays occur, it is crucial for the project manager to maintain transparency with stakeholders. The first step should be to clarify the current state of the project, including the progress made, the reasons for any delays, the risks that have been identified, and the actions planned to address these issues12. This approach not only keeps stakeholders informed but also helps in managing their expectations and maintaining their trust in the project management team’s ability to handle challenges345. By providing a clear and detailed explanation of the situation, the project manager can facilitate a collaborative discussion on how to proceed, potentially leading to solutions that align with the project’s goals and contractual obligations567.
Reference: PMI’s Guide to the Project Management Body of Knowledge (PMBOK® Guide) C Sixth Edition5 LinkedIn article on “Managing Business Analysis Project Delays” 3 LinkedIn article on “Business Analysis: Salvaging a Delayed Project” 4
Float’s guide on “Hybrid Project Management: Blending Agile and Traditional PM” 1 PM World Journal article on “7 Challenges faced in Hybrid Project Management” 2

Question No : 8

A stakeholder informs the project manager about a few compliance-related gaps and issues. The stakeholder then presents several suggestions to the project manager to address the issues.
What should the project manager do?

A.Use the compliance issues to identify coaching and mentoring opportunities.
B.Log the feedback from the compliance gaps in the lessons learned register.
C.Review this with the project sponsor to avoid compliance gaps and issues.
D.Discuss the suggestions with the staff responsible for the compliance issues.

정답:
Explanation:
When a stakeholder identifies compliance-related gaps and issues and provides suggestions, it is crucial for the project manager to engage directly with the staff responsible for compliance. This allows for a detailed understanding of the issues, evaluation of the suggestions’ feasibility, and collaborative development of solutions to address the compliance gaps. It is a proactive approach that prioritizes resolving the issues promptly, which is essential given the legal and regulatory implications of compliance matters.
: (Based on the PMBOK® Guide and standards from the Project Management Institute1, and the principles of addressing compliance issues as outlined in the Professional in Business Analysis materials2.)

Question No : 9

A customer reviewed the plan for a project with high uncertainty. The customer expressed concerned about the work requiring SO many iterations with a risk of not reaching the mandatory delivery date.
Which approach should the project manager use in this situation?

A.Hybrid approach
B.Predictive approach
C.Kanban approach
D.Agile approach

정답:
Explanation:
In a project with high uncertainty, where the customer is concerned about the number of iterations and the risk of not meeting the mandatory delivery date, a hybrid approach is recommended. This approach combines elements of both predictive and agile methodologies, allowing for flexibility in areas of high uncertainty while maintaining a level of predictability for certain aspects of the project. It enables the project team to plan parts of the project with a high degree of certainty predictively, while managing other parts with more flexibility and adaptability using agile practices.
: The recommendation for a hybrid approach aligns with the guidance provided by PMI, which suggests tailoring the project management approach to fit the business environment, the risks, and the complexity of the project12. Additionally, the Professional in Business Analysis Reference Materials supports the use of a hybrid approach in situations where parts of an initiative use a predictive approach and parts use an adaptive approach3.

Question No : 10

A critical project milestone was missed because one of the team members did not complete their tasks on time. This resulted in a heated discussion during a demonstration for the end users.
What should the project manager do next?

A.Discuss the issue with the team member in a one-on-one meeting.
B.Ask the team member to justify the delay during a team meeting.
C.Review the human resources (HR) policies for relevant corrective actions.
D.Escalate the performance issue to the team member's functional manager.

정답:
Explanation:
When a project milestone is missed due to a team member not completing their tasks on time, it is important for the project manager to address the issue directly with the individual involved. A one-on-one meeting allows for a private discussion where the project manager can understand the reasons behind the delay, provide feedback, and work with the team member to develop a plan to prevent future issues. This approach is aligned with the best practices for project human resource management, which emphasize the importance of clear communication and problem-solving within the project team.
: = The PMP Examination Content Outline1 and the PMBOK Guide2 highlight the importance of project communication and human resource management. The Professional in Business Analysis Reference Materials also suggest direct engagement with team members to address project challenges3.

Question No : 11

A project manager is leading a project when a key stakeholder requests additional work that is not in the scope. The stakeholder is also concerned that the project sponsors may not approve and fund the additional change in scope.
What should the project manager do first?

A.Evaluate the cost of the additional requested work.
B.Evaluate the impact and submit a change request.
C.Discuss the requested change with the sponsor.
D.Discuss the requested change with the team.

정답:
Explanation:
When a key stakeholder requests additional work that is not in the scope, the first action a project manager should take is to evaluate the impact of the requested change. This involves assessing how the change will affect the project’s scope, schedule, budget, quality, risk, and benefits. After a thorough evaluation, the project manager should submit a change request. This formalizes the process and ensures that the requested change is documented, evaluated, and approved (or rejected) systematically within the project’s change control procedures.
Reference: = The PMBOK® Guide outlines the importance of evaluating the impact of scope changes and the process for submitting change requests. It emphasizes that changes should be formally documented and processed through the project’s change control system12. This approach is aligned with best practices in project management for handling out-of-scope requests3.

Question No : 12

A project manager notices that a new junior team member's suggestions are constantly rejected by senior team members. The senior team members find the suggestions valid and innovative, but unrealistic. Following several project assignments, the senior members request to have the junior team member removed.
What should the project manager do next?

A.Accept the demands and remove the junior team member.
B.Encourage further and deeper discussions among team members.
C.Group the new team members together for training purposes.
D.Remove possible conflicts from future project assignments.

정답:
Explanation:
The PMBOK® Guide emphasizes the importance of team dynamics and conflict resolution. It suggests that project managers should foster an environment where team members can openly discuss and resolve conflicts. This includes encouraging innovative ideas and addressing any concerns about their practicality. By promoting further discussions, the project manager can help the team integrate diverse perspectives and find realistic ways to implement innovative solutions12.
Reference: = Conflict Resolution Strategies In Project Management (PMP)1; 5 Conflict Resolution Techniques in Project Management2.

Question No : 13

A team realizes that there is no access to data that the project depends on to complete the current iteration. This dependency was known; however, the team is unsure of the available options to remove this obstacle.
What should the project manager do next?

A.Guide the team to determine alternatives.
B.Move the dependent task to the next iteration.
C.Escalate the issue to the company's IT manager.
D.Escalate the issue to the project sponsor.

정답:
Explanation:
When a project team encounters a known dependency issue and lacks clarity on available options, the project manager should facilitate a collaborative problem-solving process to explore potential solutions. This approach aligns with the PMBOK® Guide’s emphasis on engaging the team in identifying alternatives and leveraging collective expertise to overcome project obstacles12.
Reference: = Managing Project Dependencies and Conflicts2; PMBOK® Guide3.

Question No : 14

A company is launching a new product that has to be ready before the summer season begins. After the discovery process, the team realizes that the requirements are very uncertain.
What should the project manager do?

A.Invite stakeholders to discuss project requirements prioritization.
B.Register a risk and define a contingency plan to finish the project on time.
C.Ask to include some business subject matter experts (SMEs) in the team.
D.Assist the team in proposing a minimum viable product (MVP).

정답:
Explanation:
When faced with uncertain requirements, it is beneficial to focus on developing a minimum viable product (MVP). This approach allows the project to move forward by concentrating on the creation of a product with the minimum amount of features needed to satisfy early adopters and to provide feedback for future development cycles. This strategy is supported by the PMBOK® Guide, which suggests that when dealing with high uncertainty, adaptive or iterative life cycles may be employed, which are characteristic of agile methodologies where MVPs are commonly utilized1. Additionally, the PMI-PBA® highlights the importance of continuously refining and clarifying requirements, which aligns with the iterative nature of MVP development2.
Reference: PMBOK® Guide C Seventh Edition1
PMI Professional in Business Analysis (PMI-PBA)® Handbook2

Question No : 15

Project progress meetings occur via virtual conference calls. In every project progress meeting, one team member continuously interrupts others during discussions. Other team members often have no opportunity to talk or complete their explanations.
What should the project manager do?

A.Speak individually with the team members who do not participate in conversations.
B.Manage time efficiently using the agenda and ask each participant to contribute.
C.Speak individually with the team member who always disrupts the conversations.
D.Start the meeting with a review of the ground rules, meeting objectives, and the agenda.

정답:
Explanation:
The PMBOK® Guide emphasizes the importance of effective communication and stakeholder engagement in project management. Managing time efficiently using the agenda and ensuring that each participant has the opportunity to contribute can help mitigate the issue of one team member dominating the conversation. This approach encourages equitable participation and allows all team members to provide input, which is essential for a collaborative project environment.
: The answer is supported by the principles found in the PMBOK® Guide and the Professional in Business Analysis Reference Materials provided by PMI12.

PMI PMP 시험