매달, 우리는 1000명 이상의 사람들이 시험 준비를 잘하고 시험을 잘 통과할 수 있도록 도와줍니다.
Salesforce Certified Slack Consultant 온라인 연습
최종 업데이트 시간: 2026년06월29일
당신은 온라인 연습 문제를 통해 Salesforce Slack-Con-201 시험지식에 대해 자신이 어떻게 알고 있는지 파악한 후 시험 참가 신청 여부를 결정할 수 있다.
시험을 100% 합격하고 시험 준비 시간을 35% 절약하기를 바라며 Slack-Con-201 덤프 (최신 실제 시험 문제)를 사용 선택하여 현재 최신 240개의 시험 문제와 답을 포함하십시오.
정답:
Explanation:
The correct answer is A. The constraint is explicit: the SOW only includes one Admin Essentials training, but the client has twenty Workspace Admins distributed across North America, China, and Australia. A tailored video series provides reusable, asynchronous enablement that can reach all admins across time zones without exceeding scope. This is a practical learning-design response: it preserves project boundaries while still giving the admin audience role-specific training materials.
Option B is poor consulting practice because offloading the training to the client’s IT team does not ensure quality, consistency, or alignment with the Slack launch plan.
Option C is not enablement; 24/7 support is reactive and does not prepare admins to perform their role.
Option D may be reasonable if the client wants expanded live training, but it changes scope and therefore does not meet the phrase “within the scope of the project.” The best answer is to supplement the single live Admin Essentials session with scalable admin-focused video content.
Reference topic: Learning and Enablement ― admin training strategy, asynchronous enablement, time-zone coverage, SOW constraints, and scalable learning materials.
정답:
Explanation:
The correct answer is C. In Enterprise Grid, SSO is managed at the organization level, so exceptions to the SSO requirement must be handled in org settings, not workspace settings. The client needs some members to continue logging in with a username and password, which means those members must be excluded from the SSO requirement. The answer also specifies uploading a CSV list, which is the scalable method for applying exclusions when multiple members are involved.
Option A is incorrect because it uses the workspace settings dashboard and manual entry, which does not align with Enterprise Grid org-level SSO control.
Option B is wrong because workspace admin settings are not the correct place for Enterprise Grid SSO exclusions.
Option D correctly identifies org settings but uses manual addition; the tested recommendation is to upload a CSV list for the excluded users. The important consulting principle is that identity and authentication settings on Enterprise Grid are centralized at the org level.
Reference topic: Policies and Settings ― Enterprise Grid SSO, org-level authentication controls, SSO exclusions, CSV user management, and login policy design.
정답:
Explanation:
The correct answer is D. An Enterprise Grid organization can have only one Org Primary Owner. This is the highest-level ownership role for the Enterprise organization and is distinct from Org Owners, Org Admins, Workspace Owners, and Workspace Admins. The number of workspaces in the grid does not change the number of Org Primary Owners. In this scenario, the organization has four workspaces ― Social, Finance, Marketing, and Operations ― but that does not mean there are four Org Primary Owners.
Option A incorrectly maps one Org Primary Owner per workspace.
Option B has no basis in the role model.
Option C is wrong because the organization cannot define an arbitrary number of Org Primary Owners. The Primary Owner concept exists to provide a single ultimate accountable owner for the Enterprise organization, while additional administrative responsibility can be delegated through Org Owner, Org Admin, Workspace Owner, and Workspace Admin roles.
Reference topic: Governance Structure (Owner and Admin Roles) ― Org Primary Owner, Enterprise Grid role hierarchy, ownership accountability, and admin delegation.
정답:
Explanation:
The correct answer is C. Slack channel strategy should reflect how work actually happens, and organic channel creation is a core part of that model. Channels are most effective when teams create them around real projects, decisions, customers, functions, incidents, communities, or workflows instead of waiting for admins to centrally manufacture every collaboration space.
Option A is too loose because “customize their own channels” without strategy can lead to inconsistency and channel sprawl.
Option B is too restrictive; forcing admins to create all project channels slows collaboration and turns Slack into a ticket-driven workspace instead of a dynamic work platform.
Option D has some value because standard channels and prefixes can model good behavior, but it does not answer the broader question of whether users should be allowed to create channels. The best practice is not uncontrolled chaos or admin-only creation; it is user-driven, authentic channel creation supported by clear naming conventions, channel purpose guidance, and governance.
Reference topic: Channel Strategy ― organic channel creation, channel governance, naming conventions, user empowerment, and scalable collaboration design.
정답:
Explanation:
The correct answer is B. A major reason for moving to Enterprise Grid is to centralize governance across multiple workspaces. Enterprise Grid allows an organization to manage policies, security controls, identity settings, app governance, and administrative structures at the organization level instead of managing each workspace independently. This becomes important when a company has several Slack workspaces and wants consistent controls, standardized access, centralized compliance, and a unified operating model.
Option A is incorrect because Slack Connect is not exclusive to Enterprise Grid; it can be used on paid Slack plans, so it is not the strongest reason for a grid migration.
Option C is also not specific to Enterprise Grid because workflows and app integrations are available outside Grid.
Option D describes a type of migration scenario, but it is not the core business reason a client would pursue Enterprise Grid. The exam is testing whether the consultant understands the strategic value of Grid: enterprise-scale governance and centralized administration across workspaces.
Reference topic: Delivery and Migration ― Enterprise Grid migration rationale, centralized policies, shared settings, multi-workspace governance, and enterprise administration.
정답:
Explanation:
The correct answer is D. The client is asking for an enforceable policy behavior around broadcast mentions. In Enterprise Grid administration, this belongs under org-level policies and settings, specifically messaging permissions. A warning for @channel, @here, or @everyone helps reduce noisy broadcast behavior and forces users to pause before notifying a large audience.
Option A is wrong because the question asks how to enforce the control; assuming it is always a default setting is not the correct consultant guidance.
Option B is unrelated because logging on each day has nothing to do with broadcast mention warnings.
Option C is also wrong because the warning must trigger when the mention is used, not merely once per day.
Option D maps directly to the requirement: configure a Messaging policy in org settings so Slack warns users when they attempt to use broad notification mentions. This is a practical governance control that protects channel hygiene, reduces disruption, and supports responsible communication norms across the grid.
Reference topic: Policies and Settings ― messaging policies, broadcast mention controls, org-level permissions, notification governance, and channel-noise reduction.
정답:
Explanation:
The correct answer is Executive sponsor. The executive sponsor owns senior-level business accountability for the engagement. This role provides strategic direction, resolves escalations that exceed the authority of the project team, and makes or approves critical business decisions that affect scope, priorities, risk, adoption, and organizational alignment.
Option B, product owner, may guide business requirements, backlog decisions, and day-to-day solution priorities, but that role does not usually carry the senior authority needed for executive escalations or cross-functional business decisions.
Option C, communications lead, owns launch messaging and communication planning, not critical decision-making.
Option D, Slack admin, handles administrative configuration, user support, policies, settings, and operational tasks in Slack, but admins do not normally provide executive direction to the project. In a properly governed Slack implementation, escalation paths and decision rights must be explicit. The executive sponsor is the role that gives the project authority, removes business blockers, and ensures the Slack launch remains tied to enterprise goals.
Reference topic: Delivery and Migration ― project team roles, executive sponsorship, escalation ownership, decision authority, and implementation governance.
정답:
Explanation:
The best answer is B because it captures both major discovery themes: stronger external partnerships and stronger internal culture through cross-functional collaboration. A good Slack vision statement should be concise, outcome-oriented, and aligned to the client’s stated business goals. “Build deeper connections” maps directly to the client’s desire to improve employee culture and external partnership strength, while “single global collaboration platform” aligns to the Enterprise Grid purchase and cross-functional operating model.
Option A is generic vendor-language and does not reflect the client’s specific goals.
Option C focuses heavily on external communication security and business scale, but it misses the employee culture and cross-functional collaboration requirement.
Option D introduces an unsupported metric, “expedite sales cycle time by 50%,” which was not stated in discovery; a consultant should not invent quantified outcomes unless the client has validated them. The correct vision statement must synthesize discovery inputs without overreaching.
Reference topic: Discovery ― vision statement development, business-outcome alignment, external collaboration goals, culture goals, and Enterprise Grid value framing.
정답:
Explanation:
The correct recommendation is to collaborate with guests through Slack Connect channels. In an Enterprise Grid migration, guest access must be reviewed carefully because external collaboration should be governed, secure, and intentionally scoped. Slack Connect is the better long-term model for working with external parties because it allows separate organizations to collaborate in shared channels while each organization retains control over its own users, authentication, lifecycle management, and security policies.
Option A is dangerous because converting guests to full members gives external users internal membership privileges and can create unnecessary security exposure.
Option B addresses authentication behavior but does not solve the access model.
Option C preserves a guest construct, but it does not provide the same clean enterprise collaboration model that Slack Connect is designed to support. The question specifically asks how to manage guest users post-migration while retaining collaboration access; Slack Connect preserves the collaboration need without turning external people into internal members.
Reference topic: Delivery and Migration ― Enterprise Grid migration, external collaboration model, guest-user planning, Slack Connect transition, and post-migration access design.
정답:
Explanation:
The correct answer is C. The Slack account team is not a replacement for the consultant, project team, technical architect, or client admin team. Their role is to partner with the implementation team to support the customer’s overall success and provide escalation support when issues require Slack-side alignment, account context, or additional internal coordination.
Option A is too broad because the consultant and client project stakeholders remain the primary execution partners during the engagement.
Option B is too tactical; setting up a Slack Connect channel may be useful for engagement collaboration, but it is not the defining responsibility of the Slack account team.
Option D is incorrect because configuration work inside the customer’s Slack instance is normally handled by the customer’s authorized owners/admins, implementation team, or technical resources, not the Slack account team as a default responsibility. In delivery terms, the Slack account team provides account continuity, customer-success alignment, and escalation handling, while the consultant provides structured implementation guidance.
Reference topic: Delivery and Migration ― engagement roles, Slack account team alignment, escalation path, and project delivery governance.
정답:
Explanation:
The correct answer is an automated welcome bot message that prompts the new employee to complete an introduction workflow, which is then automatically shared with the team. The client wants a warm onboarding experience where employees share fun and useful information with coworkers, and the key word is automated.
Option A satisfies both requirements: it initiates the experience through Slack automatically and uses a workflow to collect and distribute the introduction consistently.
Option B relies on managers to prompt the employee, which introduces inconsistency and is not fully automated.
Option C depends on a manual manager message and asks the employee to post in a company-wide welcome channel, which may be too broad and less targeted than sharing with the employee’s team.
Option D provides a private welcome but fails to include the employee-sharing component the client requested. Workflow-based onboarding is stronger because it standardizes the experience, reduces manager workload, and makes the new hire’s introduction visible in the right collaboration context.
Reference topic: Learning and Enablement ― onboarding workflows, automated welcome experiences, Workflow Builder use cases, new-hire enablement, and launch adoption.
정답:
Explanation:
The correct components are target audience, objective, and delivery method. A rollout communication plan must define who the communication is for, what the communication is intended to accomplish, and how it will be delivered. The target audience matters because executives, admins, champions, managers, and end users need different information at different points in the rollout. The objective clarifies the purpose of the message, such as awareness, action, training registration, policy change, launch readiness, or reinforcement. The delivery method defines how the message reaches the audience, such as Slack announcements, email, live sessions, manager cascades, or help channels.
Option A omits the objective, which is a serious gap because communication without a stated goal becomes generic broadcast messaging.
Option C omits the audience, making the communication impossible to tailor.
Option D omits the delivery method, leaving the plan incomplete. Channel setup recommendations may appear elsewhere in the launch plan, but they are not one of the core components of the communication plan itself.
Reference topic: Learning and Enablement ― rollout communication planning, audience segmentation, communication objectives, delivery methods, and change-management messaging.
정답:
Explanation:
The best recommendation is to collaborate through multi-workspace channels. The scenario requires long-term collaboration across departments that sit in different workspaces, including finance and legal, while keeping the acquisition private. Multi-workspace channels are designed for this Enterprise Grid pattern because they allow a channel to exist across selected workspaces without forcing every participant into a new workspace or duplicating conversations across separate channels. The channel can be private, tightly scoped, and available only to the required participants from each relevant workspace.
Option A creates a separate hidden workspace, but that is heavier than necessary and can isolate work from the departments’ existing collaboration context.
Option C introduces public channels for acquisition work, which is inappropriate because the acquisition is confidential.
Option D puts everything in a global workspace, which risks over-centralizing sensitive work and may not align with the departments’ existing workspaces. Multi-workspace channels preserve confidentiality while supporting cross-functional collaboration in place.
Reference topic: Grid Design ― multi-workspace channels, confidential cross-functional collaboration, private channel design, and Enterprise Grid workspace architecture.
정답:
Explanation:
The recommended access type is Open. A social workspace is intended to help employees build culture, join communities, and connect around special interests or hobbies. That purpose depends on broad discoverability and low-friction participation. An Open workspace allows eligible members of the Enterprise organization to find and join the workspace without approval, which fits a community-building use case.
Option B, By Request, adds an approval step and is better suited for spaces where access should be reviewed, such as sensitive functions or semi-restricted business areas.
Option C, Hidden, prevents users from discovering that the workspace exists, which directly conflicts with the purpose of encouraging employee connection.
Option D, Invite Only, creates controlled access and is appropriate for limited membership or confidential work, not broad social engagement. A consultant should align workspace access level with the purpose of the workspace. For culture, community, and employee-interest spaces, the access model should reduce friction and encourage participation.
Reference topic: Grid Design ― workspace access levels, social workspace design, community-building use cases, and Enterprise Grid access recommendations.
정답:
Explanation:
The correct recommendation is to identify one stakeholder for general communications and additional stakeholders for department-specific communications. The scenario describes a layered communication model: executive leadership owns broad organizational messaging, while department or director-level leaders adapt follow-up communications to the needs of their own teams. A strong Slack communication plan must mirror that operating model by defining communication owners, audiences, message responsibilities, and delivery channels.
Option A may be useful in some organizations, but simply creating department announcement channels does not solve ownership and coordination.
Option B is too rigid; threading can be useful for keeping questions and discussion organized depending on the channel’s purpose.
Option D focuses on engagement tools, but sentiment capture is secondary to the core requirement: structured communication ownership across enterprise and department levels.
Option C directly supports change management because it assigns accountability for enterprise-wide communications and localized reinforcement. This prevents message gaps, duplicate announcements, and inconsistent guidance during launch.
Reference topic: Learning and Enablement ― communication planning, stakeholder ownership, change management, department-level reinforcement, and launch communications.