SPP 시험 - IASP실제시험문제와 답 - 160문항

Question No : 1

Which of the following is NOT a factor in intrinsic motivation?

A.Remuneration or compensation plans
B.Employee empowerment
C.Job design
D.Training

정답:
Explanation:
Intrinsic motivation arises from internal drivers such as empowerment, meaningful job design, and opportunities for learning/training. In contrast, remuneration or compensation plans are extrinsic motivators based on external rewards. The IASP SPP curriculum distinguishes intrinsic from extrinsic motivation, emphasizing the importance of fostering intrinsic factors for sustained engagement, creativity, and satisfaction. #IASP SPP Study Guide - Motivation##Deci & Ryan, Self-Determination Theory#

Question No : 2

One of the MOST important methods to ensure that a strategic plan is executed is to

A.track and report progress rigorously.
B.communicate the updated strategic plan with all employees.
C.monitor through a support team.
D.conduct a regular environmental scan.

정답:
Explanation:
Rigorous tracking and reporting of progress is fundamental to ensure strategic plans move from concept to results. This method enables timely identification of gaps, facilitates accountability, and supports informed decision-making. The IASP SPP curriculum emphasizes performance management systems that monitor key indicators and milestones, enabling corrective actions and sustaining momentum. While communication, monitoring, and scanning are vital, they must be paired with disciplined progress tracking to realize strategy effectively. #IASP SPP Study Guide - Performance Measurement##Kaplan & Norton, Balanced Scorecard#

Question No : 3

What is the typical role of middle management in organizational design / redesign?

A.Works with the strategy management and senior management teams to develop the organizational design and communicate decisions to team members to ensure comprehension and alignment across the organization
B.Gains clarity on the alignment between strategy execution and organizational design, but withholds this knowledge from team members because it is high level
C.Holds sole responsibility for the development of the organizational design / redesign
D.Works with the strategy office and senior management to develop the organizational design

정답:
Explanation:
Middle management typically collaborates with senior leadership and strategy teams to shape organizational design and then communicates changes to ensure understanding and alignment at operational levels. They translate strategic decisions into practical organizational arrangements and foster acceptance within their teams. The IASP SPP curriculum highlights this bridging role as crucial for successful redesign and execution. Withholding information or sole responsibility by middle managers contradicts effective organizational design practices. #IASP SPP Study Guide - Organizational Design##Ulrich, Human Resource Champions#

Question No : 4

"Positioning" is BEST described as

A.an organization's choice of media and strategies for marketing its products/services.
B.what differentiates an organization in the eyes of its customers.
C.the relative value of an organization's stock compared to its competitors.
D.an organization's location in relation to its largest segment.

정답:
Explanation:
Positioning refers to the strategic process of differentiating an organization in the minds of its customers by clearly defining unique value propositions and identity. It shapes customer perceptions and influences buying decisions. The IASP SPP framework emphasizes positioning as key to competitive advantage and strategy formulation, guiding marketing, product development, and communications. Positioning is distinct from marketing media choices, stock valuation, or physical location, focusing instead on perception and value differentiation. #IASP SPP Study Guide - Positioning and Differentiation##Kotler, Marketing Management#

Question No : 5

Which of the following is MOST characteristic of the process of articulating an organization's competitive strategies?

A.Depends on a thorough understanding of the organization and its environment
B.Should be done annually
C.Is primarily the role of a public relations department
D.Can best be accomplished by issuing written descriptions

정답:
Explanation:
Articulating competitive strategies depends on a thorough understanding of the organization’s capabilities and external environment, enabling effective positioning and differentiation. The IASP SPP curriculum emphasizes environmental analysis, SWOT, and strategic thinking as prerequisites for meaningful competitive strategy formulation. It is a leadership and strategic management function, not merely communication or a fixed annual task. #IASP SPP Study Guide - Competitive Strategy##Porter, Competitive Strategy#

Question No : 6

A fundamental benefit of using the Balanced Scorecard is that it provides a means to link a long-term strategy with

A.the learning and growth perspective.
B.financial results.
C.All of the above.
D.the customer's as well as an internal perspective.

정답:
Explanation:
The Balanced Scorecard integrates multiple perspectives―financial results, customer focus, internal processes, and learning and growth―to provide a holistic link between long-term strategy and operational execution. This framework helps organizations balance financial objectives with non-financial drivers, aligning day-to-day activities with strategic goals. The IASP SPP curriculum highlights that this multidimensional approach enables comprehensive performance measurement, enhances strategic feedback, and supports continuous improvement. By incorporating customer and internal perspectives alongside financial metrics, the Balanced Scorecard ensures strategy is actionable and measurable across the organization, making it a powerful tool for aligning performance with strategy. #IASP SPP Study Guide - Balanced Scorecard##Kaplan & Norton, Balanced Scorecard#

Question No : 7

During which of the following quality process steps are the roles and responsibilities of project team members finalized and the team established?

A.Quality Planning
B.Quality Control
C.Quality (Continuous) Improvement
D.Quality Assurance

정답:
Explanation:
Quality planning is the phase where teams define quality standards, finalize roles and responsibilities, and assemble the project team. This step establishes accountability frameworks and prepares the team to meet quality objectives. The IASP SPP curriculum emphasizes quality planning as foundational for ensuring that subsequent control and improvement activities are effective and aligned with strategy. Quality control, assurance, and continuous improvement follow, focusing on monitoring, compliance, and enhancements. #IASP SPP Study Guide - Quality Management##Deming, Total Quality Management#

Question No : 8

In developing a strategic plan, key performance measures should be developed for

A.the organization's financial goals.
B.the organization's desired outcomes.
C.each step of the final action plan.
D.employee satisfaction.

정답:
Explanation:
Key performance measures are best aligned with the organization’s desired outcomes to ensure that progress toward strategic goals is monitored effectively. Measuring outcomes, rather than just inputs or activities, focuses attention on results that truly matter. The IASP SPP framework stresses the importance of outcome-based measurement to enable accountability, guide decision-making, and support continuous improvement. While financial goals and employee satisfaction are important, they are often components of broader outcomes. Focusing on outcomes ensures that all measures collectively advance the strategic vision. #IASP SPP Study Guide - Performance Measurement##Kaplan & Norton, Balanced Scorecard#

Question No : 9

In the Balanced Scorecard strategy map, which of the following themes is focused on the firm's products and services, more so than the other themes?

A.Increase Customer Value
B.Build the Franchise
C.Be a Good Corporate Citizen
D.Achieve Operational Excellence

정답:
Explanation:
The theme "Increase Customer Value" in the Balanced Scorecard strategy map directly relates to enhancing the firm's products and services to meet or exceed customer expectations, driving satisfaction and loyalty. The IASP SPP curriculum notes this theme emphasizes customer-centric innovation, quality, and service excellence, more specifically than broader operational or corporate responsibility themes. "Build the Franchise" relates more to growth and brand, "Achieve Operational Excellence" to efficiency, and "Be a Good Corporate Citizen" to social responsibility. #IASP SPP Study Guide - Balanced Scorecard##Kaplan & Norton, Balanced Scorecard#

Question No : 10

According to the Boston Consulting Group (BCG) and other subject matter experts, when it comes to the development of a "Business Model" for an organization, the process normally involves focusing on two elements:

A.(1) the organization's mission; and, (2) the organization's current vision.
B.(1) an environmental scan; and, (2) a SWOT cross-impact analysis.
C.(1) the value proposition; and, (2) the operating model.
D.(1) the relationship between stakeholder groups; and, (2) the persona analysis and design.

정답:
Explanation:
Developing a business model centers on clarifying what value is offered (value proposition) and how the organization operates to deliver that value (operating model). The value proposition defines the unique benefits the organization provides to customers or stakeholders, while the operating model details the resources, processes, and organizational capabilities required to create and deliver that value. This dual focus aligns with the BCG’s approach and is foundational in strategic formulation, ensuring that the business model is coherent and executable. The mission and vision are important but represent broader guiding statements rather than operational or value elements. The IASP SPP curriculum emphasizes this twofold focus for effective business model development to drive strategy formulation and competitive positioning. #IASP SPP Study Guide - Business Model Development##Osterwalder & Pigneur, Business Model Generation#

Question No : 11

Which of the following is the MOST important aspect of an environmental scan process?

A.A review of political, economic, social, and technological trends
B.A thorough understanding of global weather patterns
C.A review of the history of the organization
D.A focus on the impact of changing internal conditions

정답:
Explanation:
The most critical aspect of environmental scanning is conducting a comprehensive review of political, economic, social, and technological (PEST) trends that affect the external environment. This holistic analysis informs strategic decisions by identifying opportunities and threats. The IASP SPP curriculum emphasizes external scanning over internal history or weather patterns for forward-looking strategy development. #IASP SPP Study Guide - Environmental Scanning##Aguilar, Scanning the Business Environment#

Question No : 12

Scenario planning and modeling should include

A.everyone in an organization.
B.the organization's best analysis of future business conditions.
C.only highly likely conditions.
D.a range of possible future situations.

정답:
Explanation:
Scenario planning is a strategic tool used to anticipate and prepare for multiple plausible future environments. It is critical that scenario planning incorporates a range of possible future situations rather than limiting itself to only the most likely or obvious ones. This allows organizations to remain flexible and resilient amid uncertainty. Including every individual in the organization is neither practical nor necessary; rather, the process should be led by skilled planners analyzing diverse future conditions. The IASP SPP framework highlights scenario planning as a method to enhance strategic thinking by expanding awareness beyond a single forecast, enabling proactive rather than reactive strategy development. #IASP SPP Study Guide - Scenario Planning##Schoemaker, P.“Scenario Planning” #

Question No : 13

Cost reduction can be MOST consistently achieved by

A.Pressuring suppliers to cut corners
B.Reducing unnecessary processes
C.Investing heavily in information technology
D.Reducing staff to minimum essential levels

정답:
Explanation:
Consistent cost reduction is best achieved by eliminating unnecessary or non-value-adding processes, streamlining operations for efficiency. The IASP SPP curriculum highlights process optimization as a sustainable cost control strategy, unlike aggressive supplier pressure or workforce cuts, which can harm quality or morale. IT investments can enable cost reduction but are not guaranteed. #IASP SPP Study Guide - Cost Management##Deming, Total Quality Management#

Question No : 14

Which of the following is an essential element of any environmental scan?

A.Long-term climate predictions
B.Workload analysis
C.Competitive analysis
D.Management biographies

정답:
Explanation:
An environmental scan is a critical first step in strategic planning, involving the collection and analysis of information about external and internal factors that can affect the organization. Among essential elements, competitive analysis is fundamental as it helps identify the organization's competitors, their strengths and weaknesses, and potential threats or opportunities in the competitive landscape. This aligns with IASP's focus on understanding external environmental factors, as the competitive environment directly influences strategic decision-making. Long-term climate predictions or workload analysis, while potentially useful in some contexts, are not universally essential, and management biographies are internal data that do not inform external environmental scanning. Competitive analysis enables organizations to proactively position themselves in the market and anticipate changes that impact strategic success. #IASP SPP Study Guide - Environmental Scanning##Porter, M.E. Competitive Strategy, 1980#

Question No : 15

Which of the following best describes core competencies?

A.Are derived from core principles
B.Rarely change over time
C.Can lead to competitive advantage
D.Are easily identified and explained

정답:
Explanation:
Core competencies are unique organizational capabilities that can create and sustain competitive advantage by enabling differentiation and value creation. The IASP SPP curriculum highlights their strategic importance for positioning and growth. While core competencies may evolve, they are not always easy to identify or derive solely from principles, requiring deep analysis. #IASP SPP Study Guide - Core Competencies##Prahalad & Hamel, The Core Competence of the Corporation#

IASP SPP 시험