Salesforce Advanced Cross Channel 問題練習

Question No : 1
What data is there in mobile connect demographics, select3

• A.City
• B.Region
• C.Email
• D.First name
• E.channel

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Question No : 2
What is the fastes way to add a classification to a post?

• A.Macro
• B.Add classification manually to each post.
• C.Classification cannot be added to a post

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Question No : 3
Where to create topic profiles in command center?

• A.command center
• B.social automate
• C.social admin

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Question No : 4
3 possible reasons why a SMS message would fail to reach users mobile? (select 3 options)

• A.switched off
• B.SMS sent to landline number
• C.mobile is in another call
• D.out of cellular network coverage
• E.Low battery

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Question No : 5
You are using replace inbox message feature. But your audience has changed and some of the contacts who received the first message do not exist.
What would happen?

• A.the inbox message is replaced for all user.
• B.the inbox message is replaced only for users who do not exist:
• C.inbox message Is replaced for users who read the first message.
• D.Inbox message is replaced for existing usef s and deleted for users who do not eixist.

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Question No : 6
How dots social studio unify anonymous and known identities?

• A.Deterministic matching

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Question No : 7
How does social studio unify anonymous and known identities?

• A.Deterministic matching
• B.social networking

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Question No : 8
How frequently does Einstein Engagement Scoring updates to email?

• A.Email daily
• B.Mobile Weekly
• C.Model Monthly

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Question No : 9
send multiple emails over a period of 3 months with link to download mobile app. If link clicked then send app feature emails else same mails to download mobile app after every 3 days.
How would you design this Multiple select?

• A.use journey with email activities and enagagement split activity
• B.use query activity to query _ click and use contact data in journey.
• C.use contact designer
• D.use Journey data and not contact data

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Question No : 10
What is true about SMS keywords other than HELP and STOP?

• A.keywords in parent business unit are automatically available to all child business units
• B.keywords in child business unit can be shared between other child business units
• C.keywords in parent or child business unit are available only in that business unit
• D.keywords in parent business unit can be shared to any child business units

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