B2C Commerce Architect 시험 - Salesforce실제시험문제와 답 - 76문항

Question No : 1

A company uses Salesforce to store accounts and contacts. All users have switched to the Lightning Experience user interface. The Account Hierarchy feature is used extensively to relate companies to their subsidiaries. A Solution Architect finds that the data migration process is creating duplicate contacts with different primary accounts.
Which two options can the Solution Architect use to ensure that there is only a single contact for a particular person across all the subsidiaries of a company? Choose 2 answers

A.Customer 360 Data Manager
B.Third-party application or AppExchange tool
C.Duplicate Matching Rules
D.Lightning Data Services

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Question No : 2

Refer to the exhibit.

A company plans to adopt Salesforce for a number of their needs, including an internal CRM, a public B2C Commerce storefront with order management functionality, and an extensible API framework to integrate with other systems, as well as marketing automation. The overall system landscape of the proposed solution is shown above.
Which three considerations are important for this scenario? Choose 3 answers

A.The Salesforce Platform can be used for customer master and consent management, or it can Integrate with a third-party Master Data Management system.
B.Tableau requires MuleSoft in order to access data outside of the Salesforce Platform.
C.Order Management System (OMS) is a B2C Commerce product but it does not run natively on the core Salesforce Platform.
D.Salesforce products, including Sales Cloud, Service Cloud, Experience Cloud, and Order Management System (OMS) run on the same physical platform and share a common data model.
E.Marketing Cloud enables personalization, journey orchestration, and cross-channel messaging.

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Question No : 3

A company had strong new-customer growth for the year but has noticed that lifetime value has been declining. They want to run automated re-engagement campaigns with customers who made purchases in the last 24 months but are unsure of where to start. They have Service Cloud, Marketing Cloud, and B2C Commerce implemented and recently began using Tableau CRM (formerly Einstein Analytics).
Which two recommendations should a Solution Architect provide to the company to improve the success of the automated campaign? Choose 2 answers

A.Configure Einstein Retargeting Recommendations in Marketing Cloud to automate segment generation for Journey Builder
B.Use SMS as a channel due to its significantly higher engagement rate as compared to email
C.Generate personalized coupon codes in B2C Commerce and send them through Marketing Cloud to be able to effectively track impact of campaigns
D.Consider using Einstein Discovery to generate a retargeting score representing likelihood to purchase in the next three months

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Question No : 4

A company has B2C Commerce and Marketing Cloud. The Marketing team wants to match up the purchasing data from B2C Commerce to the Marketing Cloud subscriber data.
Which two objects from B2C Commerce should a Solution Architect map to Marketing Cloud in order to meet the company's needs?
Choose 2 answers

A.Contact
B.Orders
C.Customer
D.Profile

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Question No : 5

Northern Trail Outfitters (NTO) wants to unify customer data with a single identity for each customer across their ecommerce sites and their communities. Communities are treated as an identity provider (IDP) for commerce. The communities also allow self-service support for products via knowledge articles and crowd-sourced Knowledge and Chatter.
For which customer data should Experience Cloud be the system of record?

A.Authentication credentials
B.Address book
C.Wishlist
D.Payment information

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Question No : 6

During the monitoring tasks you realize that a third party integration with your storefront is logging sensitive data.
What can we do to avoid saving this information to the system logs?

A.Add a new log category for this service with level greater than the sensitive data is added to avoid logging.
B.Implement filterLogMessage method for the ServiceCallback to filter response log messages.
C.Implement filterResponseLogMessage method for the ServiceCallback to filter response log messages.
D.Implement getRequestLogMessage method for the ServiceCallback and remove sensitive data.

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Question No : 7

You’re in charge of identifying a bottleneck in the network chain.

Given this Google Dev Tools screenshot of a particular request in the product listing page.
What may be the root cause?

A.Everything works as expected. All parameters are within pre-established limits.
B.Probably the issue is on the server side and needs further investigation from a code perspective.
C.Internet connection intermittently drops out.
D.Good indication of a local network or browser issue.

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Question No : 8

To properly configure your service connection to Salesforce Marketing Cloud your receive this configuration:

After making a call to this service you receive a ServiceUnavailableException.
What could be the reason?

A.Rate Limit is reached.
B.Commerce Cloud IP not whitelisted on Marketing Cloud.
C.Circuit Breaker is enabled on the service profile and max circuit breaker calls are reached in the allowed time interval.
D.Force PRD Behavior in Non-PRD Environments option in the service configuration is checked.
E.Service mode is Mocked.

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Question No : 9

To integrate a new payment method with your storefront the 3rd party provider shares with you the endpoints, protocols and needed credentials. After reading all documentation received you realize that they work under SOAP 1.1 protocol.
Under which folder in your cartridge structure you should place the needed files?

A./services
B./webreferences2
C./webreferences
D./scripts/soap

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Question No : 10

New client is going to migrate to the Salesforce Commerce Cloud. Website is ready to be live but just is missing the customers and previous orders.
What should we do?

A.Send a ticket to Salesforce to publish the new site and import later missing data.
B.There are no blockers. If everything else is working, the site can go live.
C.Import at least orders before going live.
D.Change Site status from password protected to live and import missing data when ready.

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Question No : 11

During the discovery phase as an architect you should make some recommendations to be sure all requirements will fit under SFCC scope. The project consists in building one storefront using SFRA and a native iOS app. The home page will be fully implemented using Page Designer in order to allow merchandisers to fully customize it.
What should be taken into consideration?

A.Page designer load times are bigger than if using content slots.
B.All answers are correct.
C.Replication and reindexing process works differently with page designer vs content assets, so home page for mobile application may be different than website for 15 minutes.
D.Page Designer doesn't support using the OCAPI SHOP and DATA resources to access pages and components as content assets.

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Question No : 12

Which standards allow dw.ws.WebReference2 class?

A.WSDL 1.1
B.RPC/Encoded WSDLs
C.SOAP 1.1 and SOAP 1.2
D.Apache CXF
E.https 1.0 and 1.1

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Question No : 13

Due to an integration issue, logs files are full. Because of that no new logs have been logged.

Given this Business Manager logging configuration how would you solve the issue your client is experimenting in their site?

A.Change root log level to error.
B.Change integration log level to error.
C.Remove integration log level.
D.Disable integration log level by putting log level to OF
E.Remove all log levels and activate them again when the issue is solved.

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Question No : 14

During the discovery phase the client tells you that certain categories for the storefront will need dynamic categorization.
What is the best approach to list under “New products” category the products that have been online less than 30 days in the website.

A.None of these options are valid because this may not scale if used widely in a large catalog even though caching may prevent the storefront from hitting the search engine too hard.
B.Create a new Search Refinement for “New products”. To display products according products.activeData.daysAvailable
C.None of these options are valid even though they scale in large catalogs. Dynamic categorization is not available OOTB in Salesforce Commerce Cloud.
D.Create a new sorting rule with products.activeData.daysAvailable for “New products” category.

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Question No : 15

In Reports and Dashboards tools you find some requests with a very poor cache hit ratio (less than 20%).
What can you do in order to increase cache hit ratio and improve website performance? Here a few examples of triggered URL:
- https://www.myawesomewebsite.com/products?sz=48&start=0&srule=price-low&campaign=ads1
- https://www.myawesomewebsite.com/products?start=0&sz=48&srule=price-low&campaign=ads2
- https://www.myawesomewebsite.com/products?srule=price-low&start=0&sz=48&campaign=ads3

A.Use URL hashes for parameter campaign
B.New cache partition
C.Create custom cache for this request.
D.Always use the same URL parameter order

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Salesforce B2C Commerce Architect 시험