Certified Community Cloud Consultant 시험 - Salesforce실제시험문제와 답 - 103문항

Question No : 1

Universal Containers creates a Community for their end users to access invoices. The invoice pages are mobile of responsive and utilize rich text styling for the amount totals in each column. Mobile access to these invoices is important. The API Enabled profile permission has been turned on to allow Salesforce mobile access to external users with Communities licenses.
Which characteristic of this Community will cause display problems when accessed from an Android mobile device?

A.'API enabled' profile permission
B.Mobile responsiveness
C.Community URL access
D.Rich text styling

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Question No : 2

Which aspect of Reputation can an Administrator configure? Select one or more of the following:

A.Disable reputation for specific members in the community by user profile
B.Select badges for each reputation level from a provided icon library
C.Add new reputation levels automatically when specified point thresholds are reached
D.Exclude contributions to records when counting points towards reputation levels

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Question No : 3

Universal Containers launched a Lightning Customer Community that lists store locations through a custom object, Store Locations. Users searching for locations are unable to see any Store Locations records.
Which three actions should the Community Cloud consultant takes to solve this issue? Choose 3 answers Select one or more of the following:

A.Add an HTML component with the link to the Store Locations Community page
B.Define the Store Locations object in the Global Search Results component
C.Add the Store Locations object pages to the Community navigation
D.Associate a tab to the Store Locations object
E.Enable read access on the user profile to the Store Locations object

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Question No : 4

Universal Containers creates a Napili template -based Community for their customers. Due to the company's large knowledge base, the VP of Support is concerned about showing a long list of articles to members when they select a Topic. The list must only contain ten articles.
Which standard functionality should a Community Manager use to accomplish this task?

A.Set the Number of Articles property inside the Page Editor.
B.Add the Top Articles component inside the Community Builder.
C.Update Knowledge Settings inside Setup.
D.Make sure Top Articles for Topics is enabled in Community Management.

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Question No : 5

Universal Containers (UC) is launching a Partner Community. Users will receive a welcome email with a link to login to the new Community. UC wants the link to last longer than seven days.
How can a Community Cloud consultant change the validity period of the link to meet this requirement? Select one or more of the following:

A.Create a custom login flow that modifies the setting
B.Edit the setting in the welcome email template
C.Configure Outlook Exchange server settings
D.Change the link validity period setting on the Community settings page

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Question No : 6

A coffee Company has created a Knowledge Base around its products and their usage. Prospective customers need to search for products and view community discussions. Current customers should be able to register and discuss the products they purchased. The coffee company will use the Asset object to track registered products.
How should the coffee company's administrator meet these requirements?

A.Create a public community for the Knowledge Base, and let current customers sign in to register products
B.Create a private community for the Knowledge Base, and let all customers register themselves
C.Create a public community for the Knowledge Base, and let current customers register products
D.Create a public community for the Knowledge Base, and let current customers register products in private community

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Question No : 7

What two things should a Salesforce Admin do to accomplish this?
Universal Containers needs to create a Support Community with the following requirements:
• Customer and partner users will be members of this community and use the Customer Community and Partner Community License, respectively.
• A customer user should be able to see all cases opened for their account, including cases opened by their colleagues.
• Customer users must be able to collaborate with all Community users.

A.Create a Sharing Set on the Case object.
B.Enable Super User access for customer users.
C.Select the Community User Visibility checkbox.
D.Set up Delegated Admin access for customer users.

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Question No : 8

Northern Trail Outfitters is launching a Community for its B2B customers and partners.
What should the Consultant consider when granting users access to the Community?

A.A Consultant must add a permission set to the Community before it can be assigned to users.
B.A Consultant must add a user's profile or permission set to the Community to grant them access
C.A Consultant must add a profile to the Community before assigning users to that profile.
D.A Consultant must add roles to Community before giving access to users.

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Question No : 9

Universal containers houses their order information in their legacy backend systems. Customers need to see their orders from the back office in their customer-facing Community.
- The existing Salesforce org (which hosts the community) has integration with the backend legacy system using Salesforce Connect
- Customer users only need to see their orders in the Community
- Orders are currently public read-only
- Customer users need to access fields that are already part of the existing integration
What two things should do Salesforce Admin do to meet these requirements? Choose 2 answers

A.Leveraging existing integration with the legacy system
B.Set the external users' organisation wide defaults to private for external order objects
C.Creating a new integration with the legacy system for customer users
D.Update the customer user profile and given the "view all" permission on the integration object

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Question No : 10

Universal Containers needs to build a partner community that supports multiple business units by providing the following abilities:
• Each business unit can only collaborate with its partner network.
• Partners only see Knowledge articles and content specific to their business unit.
• Some business units allow partners to raise support cases.
• Some partners work with multiple business units.
How should a Salesforce Admin meet these requirements?

A.Build a Community for each business unit and assign partners to the relevant Communities
B.Build one Community and allow the partner profiles to be assigned based on the business unit
C.Build one Community and segment partner visibility by turning off Community User Visibility
D.Build a Community for each business unit and allow partners to have separate login credentials

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Question No : 11

Universal Containers (UC) is migrating from a legacy portal to a new Community. UC needs to stand up the new Community immediately where users can ask questions and provide answers.
Which Community template should the Community Cloud consultant recommend? Select one or more of the following:

A.Partner Central
B.Salesforce Tabs + Visualforce
C.Customer Service
D.Customer Account Portal

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Question No : 12

A Salesforce Admin at Universal Containers needs an efficient way to update the colour palette in their newly created Community.
What three things should the Salesforce Admin do to brand this Community using Community Builder? Choose 3 answers.

A.Choose colors for the text and border elements.
B.Upload the Universal Containers logo image to create a custom color palette.
C.Apply a color scheme that is appropriate for the template all at once with the color palette.
D.Submit a URL reference of a site where the color palette will be matched automatically.
E.Adjust the color palette from the Salesforce1 mobile app.

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Question No : 13

Universal Containers has a Community for their partners. They would like to add a new partner company and grant their users access to the Community.
What is the first step the Salesforce Admin must complete to set up the partner users? Select one or more of the following:

A.Add partner contacts to the Community as members
B.Create the account and enable it as a partner account
C.Allow partner users to self-register and gain access
D.Create a partner profile for the company

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Question No : 14

Universal Containers has the following requirements:
• Enable VIP community access once a customer has reached $1 million in revenue.
• Maintain customer revenue in Salesforce.
• All customers must have access to the general customer community.
• VIP customers must have access to VIP information in the community.
• The number of profiles in Salesforce must be limited.
How should the Salesforce Admin provide VIP users access to the VIP information?

A.Create a profile that has permissions to the VIP information and assign it to the VIP community users
B.Create a permission set that has permissions to the VIP information and add it to VIP customers
C.Create a sharing set that allows VIP customers to access VIP information
D.Create a sharing rule that allows VIP customers to access VIP information

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Question No : 15

Universal Containers (UC) tracks customers in its Salesforce org as Contacts. UC plans to on-board a select set of existing customers to the UC community, without the need for users to self register.
How should a Community Cloud consultant accomplish this task? Select one or more of the following:

A.Use data loader to export contacts and insert as Community users
B.Use the Data Import Wizard to create users from contacts
C.Enable Person Accounts and set the accounts as Community users
D.Use the Salesforce Community user API to create users from contacts

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Salesforce Certified Community Cloud Consultant 시험