ServiceNow CIS-HAM 問題練習

Question No : 1
Which of the following are valid substates of the Retired state? (Choose four.)

• A.Disposed
• B.Donated
• C.Vendor Credit
• D.Destroyed
• E.Pending Disposal
• F.Sold

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Question No : 2
How often are the tabs in the Hardware Asset dashboard updated?

• A.Daily based on scheduled job
• B.Hourly
• C.In real time
• D.Every 15 minutes

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Question No : 3
Which values does the "Asset tracking strategy" field provide to affect individual models? (Choose three.)

• A.Create consumable asset
• B.Don't create assets
• C.Merge CI
• D.Leave to category
• E.Create assets

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Question No : 4
You may adjust a contract when it is in which of the following states? (Choose two.)

• A.Active
• B.Extended
• C.Canceled
• D.Expired
• E.Renewed

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Question No : 5
What information would you find on the Inventory tab of the Hardware Asset dashboard? (Choose three.)

• A.New hardware assets found by audits
• B.Hardware models up for end of life
• C.Hardware nearing end of warranty
• D.Active stock rules
• E.Open asset audits
• F.Requests that require sourcing

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Question No : 6
When using transform maps to transform imported hardware model data to your desired asset tables, what option do you set to uniquely identify the same asset in order to merge/update records?

• A.Coalesce
• B.Consolidate
• C.Unique identifier
• D.Unique source
• E.Unique target
• F.Combine

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Question No : 7
With regard to Contract Management notifications, what is the most important contract dale to be aware of?

• A.Extend date
• B.Renew date
• C.Expire date
• D.Start date

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Question No : 8
What are some examples of operational expenses of managing an asset throughout its lifecycle? (Choose two.)

• A.Replacement parts
• B.Storage costs
• C.Maintenance agreements
• D.Warranty costs

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Question No : 9
A component is considered an IT asset when you want to: (Choose three.)

• A.Manage its procurement
• B.Know its relationships to a business service
• C.Track its operational information
• D.Track its incurred costs
• E.Manage its maintenance contracts

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Question No : 10
Which catalogs support the request and procurement process? (Choose three.)

• A.Product Catalog
• B.Vendor Catalog
• C.Asset Catalog
• D.Service Catalog
• E.Procurement Catalog

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Question No : 11
To access the full spectrum of asset management functionality, which inactive plugins should be installed? (Choose five.)

• A.Discovery
• B.Cost Management
• C.Procurement
• D.Hardware Asset Management
• E.Data Certification
• F.Service Mapping
• G.Managed Documents

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Question No : 12
When does hardware normalization run by default?

• A.On an hourly basis
• B.On a daily basis
• C.Every 12 hours
• D.Upon saving

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Question No : 13
What original costs are involved in purchasing an asset and putting it into use? (Choose three.)

• A.Lease
• B.Delivery
• C.Spare parts
• D.Maintenance
• E.Storage

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Question No : 14
How do you calculate residual value?

• A.Subtract the amortized value from the cost of the asset
• B.Subtract storage and lease cost from the cost of the asset
• C.Subtract the depreciation from the cost of the asset
• D.Subtract the salvage value from the cost of the asset

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Question No : 15
What are baseline asset states? (Choose three.)

• A.In Stock
• B.Consumed
• C.Retired
• D.Duplicate
• E.Exported

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