CIS-HR 시험 - ServiceNow실제시험문제와 답 - 44문항

Question No : 1

The ServiceNow SIM methodology is based around what generic methodologies?

A.Waterfall and Rapid Application Development (RAD)
B.Agile and Waterfall
C.Prince
D.Scrum and XP

정답:
Explanation:
Reference: https://community.servicenow.com/community? id=community_question&sys_id=1dc44be9dbd8dbc01dcaf3231f96198c

Question No : 2

If the Audience field has been configured on a Lifecycle Event Activity, what will the system do if the subject person does not meet the criteria for that Activity?

A.the activity must be manually closed by the HR professional
B.the Lifecycle Event will be canceled
C.the activity must be manually closed by the Subject person
D.the activity will be skipped

정답:
Explanation:
Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/task/configure-hr-lifecycle-event-activity.html

Question No : 3

How can an HR Administrator or Content writer limit which employees will see content on the Employee Service Center?

A.All employees will see the same information
B.Client roles automatically limit what is visible to employees
C.Using User Criteria
D.Using HR Criteria

정답:
Explanation:
Reference: https://docs.servicenow.com/bundle/kingston-hr-service-delivery/page/product/human-resources/task/CreateModHRContType.html

Question No : 4

Which of the following are examples of HR application scopes? (Choose four.)

A.Human Resources: COE
B.Human Resources: Core
C.Human Resources: Knowledge
D.Human Resources: Integrations
E.Human Resources: Lifecycle Events
F.Human Resources: Global
G.Human Resources: Service Portal

정답:

Question No : 5

In the HR Guided Setup Module, why are some tasks locked in the Task view?

A.They require an elevated role to access.
B.They are deprecated tasks that should not be completed.
C.They require other tasks to be completed first.
D.They require a plugin to be activated first.

정답:
Explanation:
Reference: https://docs.servicenow.com/bundle/kingston-hr-service-delivery/page/product/human-resources/reference/r_HRTaskViewPage.html

Question No : 6

What kind of records do HR Requests create?

A.HR Incidents
B.HR Files
C.HR Problems
D.HR Cases

정답:
Explanation:
Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/task/configure-hr-record-producer.html

Question No : 7

What defines an employee's access to the HR Service Portal /Employee Service Center?

A.Group membership
B.User Criteria
C.HR Criteria
D.Client Roles

정답:
Explanation:
Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/concept/c_ClientRoles.html

Question No : 8

What does ServiceNow now call the HR application?

A.HRDS - HR Deliver Service
B.HRSM - HR Service Management
C.HRMS - HR Management System
D.HRSD - HR Service Delivery

정답:
Explanation:
Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/concept/hr-service-delivery.html

Question No : 9

What are the advantages of removing the HR Admin role from the system Admin role after the HR Implementation tasks have been completed? (Choose two.)

A.This ensures that HR has control over further HR configurations.
B.The HR Admin role should remain a part of the system Admin role.
C.This ensures that confidential HR data is only accessible to users with an HR role.
D.It is not necessary because the system Admin always has access to all HR data.

정답:
Explanation:
Reference: https://docs.servicenow.com/bundle/newyork-hr-service-delivery/page/product/human-resources/task/t_HRRemoveAdminRole.html

Question No : 10

What types of HR Document templates may be created in ServiceNow? (Choose two.)

A.Document Templates
B.Word document templates
C.PDF document templates
D.Text document templates

정답:
Explanation:
Reference: https://docs.servicenow.com/bundle/london-hr-service-delivery/page/product/human-resources/concept/c_HRDocumentTemplates.html#DocumentTypes

Question No : 11

What role is required, at a minimum, to view confidential HR Profile data?

A.HR Admin [sn_hr_core.admin]
B.HR Basic [sn_hr_core.basic]
C.LE Admin [sn_hr_le.admin]
D.HR Manager [sn_hr_core.manager]

정답:
Explanation:
Reference: https://docs.servicenow.com/bundle/orlando-hr-service-delivery/page/product/human-resources/concept/c_HRProfileSecurity.html

Question No : 12

In the base instance, what determines the conditions a Case must meet before it can be assigned to an agent?

A.Matching Rules
B.Client Rules
C.ACLs
D.Escalation Rules

정답:
Explanation:
Reference: https://docs.servicenow.com/bundle/newyork-customer-service-management/page/product/customer-service-management/task/t_CreateAnAssignmentRule.html

Question No : 13

Which of the following are true for an HR application as it relates to the User [sys_user] Table and the HR Profile [sn_hr_core.profile] Table?

A.Both are required.
B.Only HR Profile table is required in H
C.Neither are required.
D.Only the User table is required in H

정답:
Explanation:
Reference: https://docs.servicenow.com/bundle/madrid-hr-service-delivery/page/product/human-resources/concept/c_CustomizedProfileInformation.html

Question No : 14

In the base ServiceNow instance, how are User Criteria used?

A.To control which users can access the HR Case application
B.To control what a user sees in the information and suggested reading widgets
C.To control read and write access to Knowledge bases and articles
D.To control which users can access the HR Service Portal

정답:
Explanation:
Reference: https://docs.servicenow.com/bundle/newyork-servicenow-platform/page/product/knowledgemanagement/task/t_SelectUserCriteria.html

Question No : 15

How many User Criteria Records may be applied to a single KB or KB Article?

A.Only two
B.Only three
C.Unlimited
D.Only one

정답:
Explanation:
Reference: https://hi.service-now.com/kb_view.do?sysparm_article=KB0550924

ServiceNow CIS-HR 시험