ServiceNow CIS-SM 問題練習

Question No : 1
Which one of the following describes when the MID Server config.xml file is read and used?

• A.Config.xml file updated and saved
• B.Config.xml file created and saved
• C.MID Server application stop
• D.MID Server application start

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正解:
Explanation:
Reference: https://docs.servicenow.com/bundle/paris-servicenow-platform/page/product/mid-server/concept/c_MIDServerConfiguration.html

Question No : 2
Assume an Apache Web Server Identifier Entry is configured as shown:



If the Apache Web Server Discovery Pattern has a step configured to collect the Configuration file data but NOT configured with a step to collect the Version information, what will happen when executing a Service Mapping discovery?

• A.An identification error will occur.
• B.The Apache Web Server CI will be reclassified as a Web Server C
• C.The Apache Web Server configuration item will be discovered successfully and either inserted or updated in the CMD
• D.A duplication error will occur.

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正解:

Question No : 3
Which one of the following ECC Queue records contains the XML payload returned from the MID Server that will be processed by the ServiceNow instance?

• A.Input, Pending
• B.Input, Ready
• C.Output, Pending
• D.Output, Ready

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正解:
Explanation:
Reference: https://hi.service-now.com/kb_view.do?sysparm_article=KB0855595

Question No : 4
When running Service Mapping discovery, which of the following represents the root cause of the error?
“Failed to access target system. Access is denied”

• A.SSO authentication error
• B.CLI permissions error
• C.Applicative permissions error
• D.Windows authentication error

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正解:

Question No : 5
Which of the following reasons would a prospect consider purchasing ServiceNow Event Management? (Choose three.)

• A.Determine impacted services from a given event/alert.
• B.Provide software deployment capabilities to patch problem infrastructure.
• C.Automatically generate incidents for certain classes of alerts.
• D.Provide state of the art monitoring capabilities across a wide array of different types of infrastructure.
• E.Consolidate events from disparate monitoring tools into a consolidated central system.

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正解:

Question No : 6
In Service Mapping, which one of the following best represents the process flow of discovery?

• A.Process Detection > Application Identification > Create Outgoing Connection(s) > Impact Calculation
• B.Host Detection > Process Detection > Application Identification > Create Outgoing Connection(s)
• C.Process Detection > Host Detection > Application Identification > Create Outgoing Connection(s)
• D.Host Identification > CI Reconciliation > Application Identification > Change Record Created > Create Outgoing Connection(s)

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正解:

Question No : 7
Which one of the following Regular Expressions could be used to parse the value 5.2.0 from the string?
Version 5.2.0

• A.Version (\.*)
• B.Version\s+(\d+\.\d+\.\d+)
• C.Version (\d+)
• D.Version (\d+).(\d+).(\d+)

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正解:
Explanation:
Reference: https://community.servicenow.com/community? id=community_QUESTION NO:&sys_id=7dac1ed1db8b5494190b1ea6689619cc _

Question No : 8
Which address is required for Service Mapping to discover a Load Balancer that does not previously exist in the CMDB?

• A.Management IP address
• B.MAC address
• C.Public IP address
• D.MIB address

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正解:

Question No : 9
In Event Management, if a Message key is not passed from an Event, which of the following Alert fields combine to populate the Message key on an Alert?

• A.Task, Description, Created
• B.Node, Type, Resource, Number
• C.Source, Number, Task
• D.Source, Node, Type, Resource

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正解:
Explanation:
Reference: https://hi.service-now.com/kb_view.do?sysparm_article=KB0756521#:~:text=If%20the%20Message%20Key%20is,fields%20populate%20the%20Message%20Key.

Question No : 10
When using the Pattern Designer, a Regular Expression parsing strategy is available from which operation?

• A.Set variable
• B.Match
• C.Create connection
• D.Parse file

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正解:
Explanation:
Reference: https://docs.servicenow.com/bundle/paris-it-operations-management/page/product/service-mapping/concept/c_ParsingStrategesPatDef.html

Question No : 11
In Service Mapping, which one of the following best describes the process of discovery after an Entry Point is configured?

• A.For each pattern that supports the Entry Point Type, run identification Sections until one finishes successfully and then run each Connection Section for the pattern.
• B.For each pattern that supports the Entry Point Type, run all the identification Sections that finish successfully and then run each Connection Section for the pattern.
• C.For each pattern that supports the Entry Point Type, run identification Sections until one finishes successfully and then run Connection Sections until one finishes successfully.
• D.For each pattern that supports the Entry Point Type, run all the Identification Sections and run all Connection Sections.

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正解:

Question No : 12
Within the CMDB, all application CI Types/Classes are children of which parent class?

• A.Database Instance [cmdb_ci_db_instance]
• B.Software [cmdb_ci_software]
• C.Installed Software [cmdb_ci_installed_software]
• D.Application [cmdb_ci_appl]
• E.Licenses [cmdb_ci_license]

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正解:
Explanation:
Reference: https://docs.servicenow.com/bundle/paris-platform-administration/page/administer/table-administration/concept/table-extension-and-classes.html

Question No : 13
Assuming the Apache Web Server Identification Rule (CI Identifier) is configured as shown with the following Criterion attributes:
✑ Class
✑ Configuration file
✑ Version



Yesterday, an Apache Web Server CI was discovered as part of Service Mapping. Today, the application owner upgraded the Apache Web Server to a different version and reran discovery of the service.
What will happen in the CMDB?

• A.A duplication error will occur.
• B.A new Apache Web Server CI is created.
• C.The existing Apache Web Server CI will be reconciled with the upgraded Apache Web Server CI and its version will be updated.
• D.The Apache Web Server CI will be reclassified as a Web Server C

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正解:
Explanation:
Reference: https://docs.servicenow.com/bundle/paris-it-operations-management/page/product/service-mapping/task/t_CreateCITypeForSM.html

Question No : 14
Which one of the following describes how a MID Server communicates with a ServiceNow instance?

• A.Initiates on HTTPS
• B.Responds on HTTPS
• C.Responds on HTTP
• D.Initiates on HTTP

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正解:

Question No : 15
Which one of the following best represents the output from the following Regular Expression?
([\w\d\-\.]+)

• A.Match a single character in the list between one and unlimited times.
• B.Match a single character in the list one time.
• C.Match a single character in the list between one and three times.
• D.Match a single character in the list between one and ten times.

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正解: