Salesforce Certified OmniStudio Consultant Exam 온라인 연습
최종 업데이트 시간: 2024년11월08일
당신은 온라인 연습 문제를 통해 Salesforce OmniStudio Consultant 시험지식에 대해 자신이 어떻게 알고 있는지 파악한 후 시험 참가 신청 여부를 결정할 수 있다.
시험을 100% 합격하고 시험 준비 시간을 35% 절약하기를 바라며 OmniStudio Consultant 덤프 (최신 실제 시험 문제)를 사용 선택하여 현재 최신 108개의 시험 문제와 답을 포함하십시오.
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Question No : 1
Which OmniStudio tool is optimized for performance and minimizes configuration time?
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Question No : 2
A company needs to generate invoices when contracts reach an approved status. Users should initiate the invoice generation process from the contract page, but the option should not appear until the contract reaches the approved status. After the invoice is generated, it should be sent to the customer for signature.
What three tools should be used in the solution the consultant recommends to meet these requirements? Choose 3 answers
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Question No : 3
What is the purpose of Step elements in OmniScript?
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Question No : 4
In which two scenarios should a DataRaptor be used? Choose 2 answers
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Question No : 5
A business Implements FlexCards in their customer 360° view. The business wants to add a new action to on the FlexCards that redirects users to an external web page.
Which type of action should the consultant recommend to meet this new requirement?
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Question No : 6
what can a DataRaptor Extract do?
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Question No : 7
A business has an existing Contact FlexCard that currently displays 5 actions. The business needs to add 3 m actions to the existing FlexCard. All 8 actions are equally important and used with the same frequency. The business wants to display the name and icon for each action. However, when reviewing the existing design, V consultant notices that the FlexCard is overloaded with actions.
What FlexCard design solution should the consultant recommend?
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Question No : 8
An Insurance agency wants to enable its call center agents to be more efficient when handling customer inqul…. After analyzing patterns In the call logs, the agency discovers that one of the top customer requests is to find total insurance premiums paid as well as the difference year over year. Agents need to relay this information the customer and then send them a summary report by email. The agency decides to implement this process using OmniScript.
What three OmniScrlpts elements should be used to meet the requirements? Choose 3 answers
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Question No : 9
How many levels deep can reusable OmniScripts be nested?
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Question No : 10
A business has the following requirements:
• To display cases for an account
• The user should see all of the cases on the canvas
• The user should be able to create a new case from the canvas
The consultant decides to use states to enable this functionality.
Which type of state should the consultant recommend to allow users to create a new case from the canvas?
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Question No : 11
A company wants to create a new digital interaction process that allows customers to request a quote for service from a local retail energy supplier. The process requires the following actions:
• Allow the user to select one or more energy products from a list
• Get current energy usage data from an external system via an API
• Save the data back to Salesforce as a lead
Which three OmniScript elements should the consultant recommend to meet these requirements? Choose 3 answers
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Question No : 12
A company is designing a new console for contact center agents.
The cards in the console need to display the following:
• "Open" cases with case description, case open date, case type, assigned to and priority fields. Open should be highlighted with a red border.
• "Awaiting Closure" cases with case description, last action taken date, resolution, approval reason for closure, and assigned to fields. These cases should be highlighted with a grey border.
• "Closed" cases with case description, resolution, case closed date fields with a link to duplicate cases.
All cases will be fetched using a single DataRaptor.
How should the consultant design the FlexCard solution to meet these requirements?
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Question No : 13
A company needs to create an OmniScript with three steps.
• Step 1
• Step 2
• Step 3
Enter customer details
Select a product
Display a price retrieved from a REST API
The product's price should automatically display in Step 3.
What should the consultant add to the design of the OmniScript to meet these requirements?
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Question No : 14
When designing OmniScripts, which three best practices should consultants recommend to increase user adoption? Choose 3 answers
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Question No : 15
A company needs to create a process that allows call center admins to retrieve all open cases that have a case type of "network issue" and submit the case data "as-is" to a back office system for validation in batch on a daily basis. Once the cases have been submitted, the process should trigger an email to the supervisor.
Which three OmniStudio tools should the consultant recommend to meet these requirements? Choose 3 answers
