PEGACPSA88V1 시험 - Pegasystems실제시험문제와 답 - 82문항

Question No : 1

Which of the following statements about responsive breakpoints is true? Available Choices (select all choices that are correct)

A.Responsive breakpoints rely on fixed widths
B.Responsive breakpoint behavior changes based on the device brand
C.By default tables have two responsive breakpoints
D.Custom responsive breakpoints are configured in App Studio

정답:
Explanation:
This statement about responsive breakpoints is true. Responsive breakpoints are points at which the layout of a UI element changes based on the screen size or orientation of the device. By default, tables have two responsive breakpoints: one for tablet devices and one for phone devices. You can configure custom responsive breakpoints for other UI elements in App Studio.
Reference: https://community.pega.com/knowledgebase/articles/user-experience/88/configuring-responsive-breakpoints

Question No : 2

Which option follows best practices for naming a ruleset in Pega Platform?
Available Choices (select all choices that are correct)

A.Expense 01-02-05
B.Pega-Prod 01-04-01
C.Credit Check:03-01-02
D.Grand-Corporation-Human-Resources-Department 01-01-03

정답:
Explanation:
This option follows best practices for naming a ruleset in Pega Platform. A ruleset name consists of two parts separated by a colon (:). The first part is an application-specific identifier, such as Credit Check, that is unique within your organization. The second part is a version number that consists of three numeric segments separated by hyphens (-), such as 03-01-02.
Reference: https://community.pega.com/sites/default/files/help_v88/procomhelpmain.htm#rule-/rule-ruleset-/rule-ruleset-name/main.htm

Question No : 3

You configure a service level to adjust assignment urgency to 100 when the goal interval lapses How does the assignment urgency impact the deadline and passed deadline intervals? Available Choices (select all choices that are correct

A.Urgency value continues to increment as configured.
B.Urgency value remains at 100 but other service level processing continues
C.Service level processing is halted until the assignment is completed
D.The user is notified that the maximum urgency has been reached

정답:
Explanation:
When the goal interval lapses and the assignment urgency is adjusted to 100, the urgency value continues to increment as configured for the deadline and passed deadline intervals. The urgency value determines how quickly an assignment needs attention and affects how assignments are prioritized in worklists and work queues.
Reference: https://community.pega.com/knowledgebase/articles/case-management/86/configuring-service-levels

Question No : 4

You want to unit test a rule to ensure that the rule executes as intended, you need to populate a test page with valid data Which two options allow you to populate a test page before testing the rule? (Choose two)
Available Choices (select all choices that are correct)

A.Configure an assertion to define the required data
B.Configure a validate rule to populate the page with the necessary data
C.Run a data transform to create the test page.
D.Copy data from an existing clipboard page

정답:
Explanation:
To populate a test page with valid data before testing the rule, you can run a data transform to create the test page or copy data from an existing clipboard page. A data transform is a rule that defines how to convert data that is in one format and class (the source) into data of another format and class (the target). The clipboard is a temporary memory area on the server that stores property values for your application.
Reference: https://community.pega.com/knowledgebase/articles/data- management-and-integration/86/data-transforms https://community.pega.com/knowledgebase/articles/application-development/86/clipboard-tool

Question No : 5

A business architect has developed a new process for a case type. To verify that the Ul elements collect the expected results, you want to test the process and the fields.
Which two configurations, when used together, allow you to record a set of interactions and save the test results to verify process functionality? (Choose two.)
Available Choices (select all choices that are correct!

A.Create a scenario test for the case type
B.Create a unit test for the case type
C.Add explicit assertions on the Ul elements.
D.Add explicit assertions on the Scenario testing landing page

정답:
Explanation:
To record a set of interactions and save the test results to verify process functionality, you can create a scenario test for the case type and add explicit assertions on the UI elements. A scenario test is a test that simulates how users interact with an application to complete a task or goal. An explicit assertion is a test condition that verifies whether an expected value matches an actual value in the application.
Reference: https://community.pega.com/knowledgebase/articles/testing-applications/86/creating-scenario-tests

Question No : 6

In which two situations is it appropriate to use a decision table? (Choose two. Available Choices (select all choices that are correct)

A.dance studio recommends a membership type based on the number and type of dance classes the customer wants to attend every month
B.Order total is calculated based on the quantity and price of the items in the customer's shopping cart
C.A hair care company suggests a line of products to customers based on their hair type, scalp moisture, hair moisture, and whether it is color-treated.
D.If customers decide to add insurance, checked bags or early boarding to their airtine tickets extra fees are added to their order total

정답:
Explanation:
In these two situations, it is appropriate to use a decision table because they involve deriving values that have one of a few possible outcomes based on multiple variables. For example, the dance studio can use a decision table to recommend different membership types based on different combinations of number and type of dance classes. The hair care company can use a decision table to suggest different product lines based on different combinations of hair characteristics.
Reference: https://academy.pega.com/topic/decision-tables/v1

Question No : 7

n a purchase request case type, you have the following requirement Purchase requests should automatically go to the manager of an employee to meet this requirement, you design a case with a. Available Choices (select all choices that are correct)

A.change stage step to allow the employee to route to the manager
B.step that routes to the manager
C.stage to route requests to the manager
D.process that routes to the manager

정답:
Explanation:
To meet this requirement, you can design a case with a step that routes to the manager. A step is an action that users or systems perform to advance a case toward resolution. You can configure a step to route to a specific user or group of users based on their role, skill, availability, or reporting structure.
Reference: https://community.pega.com/knowledgebase/articles/case-management/88/adding-steps-case-life-cycle

Question No : 8

A meal delivery service recommends a meal plan based on the number of people in the household and dietary restrictions.
Which two configurations must be used together to determine the recommended meal plan? (Choose two).
Available Choices (select all choices that are correct)

A.Configure an assignment to gather customer information
B.Configure a decision table
C.Configure a decision tree
D.Configure a decision shape to add a conditional path

정답:
Explanation:
To determine the recommended meal plan based on the number of people in the household and dietary restrictions, you can use a decision table and a decision shape. A decision table is a rule that derives values that have one of a few possible outcomes, where each outcome can result from a test of a condition that includes multiple variables. A decision shape is a shape that you can add to a flow to branch the flow based on the result of a decision rule, such as a decision table.
Reference: https://academy.pega.com/topic/decision-tables/v1

Question No : 9

The business process for an automobile insurance claim consists of the following phases
• Submission The customer contacts a customer service representative (CSR) to file the claim
• Review An adjuster reviews the claim, assesses the damages to each vehicle, and provides an estimate of the cost of repairs
• Repair A third party performs the repairs on each vehicle communicating with the adjuster and customer as necessary
• Verification After each vehicle repair, the adjuster closes the claim.
According to Pega best practices which phase can you implement as a child case?

A.Submission
B.Repair
C.Verification
D.Review

정답:
Explanation:
To implement this requirement, you can implement the Repair phase as a child case. A child case is a case that is created and processed as part of another case, called the parent case. A child case can run independently of the parent case and can have its own life cycle, data, and service levels. By using a child case for the Repair phase, you can allow the parent case to continue independently of the child case processes.
Reference: https://community.pega.com/knowledgebase/articles/case-management/88/creating-child-cases

Question No : 10

A travel authorization requires approvals from the requestors manager, division VP. and possibly an accountant based on the total amount.
Which configuration satisfies this use case? Available Choices (select all choices that are correct)

A.Cascading approval using an authority matrix
B.Cascading approval using the workgroup manager
C.Cascading approval using when rules to identify the assigned user
D.Cascading approval using the reporting manager

정답:
Explanation:
To configure a solution that requires approvals from the requestor’s manager, division VP, and possibly an accountant based on the total amount, you can use cascading approval using the reporting manager. This model uses a reporting structure to determine who approves a case based on their position in an organizational chart. You can also use a condition to include an accountant in the approval chain if the total amount exceeds a certain threshold.
Reference: https://academy.pega.com/topic/cascading-approval/v1

Question No : 11

A new case type for voiceover requests includes two tasks Edit Script and Record Script Your team has been asked to route Edit Script tasks to editors and Record Script tasks to actors.
Which approach fulfills this requirement?
Available Choices (select all choices that are correct

A.Create one work group for both personas and route to the work group
B.Create one new work queue and spirt the tasks by type
C.Create two new work queues one for editors and one for actors
D.Create two new work groups in Dev Studio that reference one work queue

정답:
Explanation:
To fulfill this requirement, you can create two new work queues one for editors and one for actors.
Work queues are used to route tasks to groups of users who share similar skills or responsibilities.
You can then route Edit Script tasks to the editors work queue and Record Script tasks to the actors work queue.
Reference: https://community.pega.com/knowledgebase/articles/case-management/88/routing-work-queues

Question No : 12

A survey is sent to a customer via email.
How do you configure a solution to ensure the email Includes the case ID for the survey?
Available Choices (select all choices that are correct)

A.Create a required field for the case ID that must be entered by a user during the case process prior to sending the email
B.Use the Insert Property feature of a Send Email step to add the case ID when composing the custom message
C.Create a process using the Send Email step allowing representatives to quickly add the case ID to the email
D.Call a data transform to copy the case ID from pyWorkPage to the email

정답:
Explanation:
To ensure the email includes the case ID for the survey, you can use the Insert Property feature of a Send Email step to add the case ID when composing the custom message. This way, you can dynamically insert the value of any property in your email message.
Reference: https://community.pega.com/knowledgebase/articles/case-management/88/sending-emails

Question No : 13

You are designing a credit transaction case type and have the following requirement: Transaction disputes must be resolved within 3 days.
To meet this requirement you need to set the_____________ in the service level to 3 days Available Choices (select all choices that are correct)

A.goal
B.passed deadline
C.deadline
D.urgency

정답:
Explanation:
To meet this requirement, you need to set the deadline in the service level to 3 days. The deadline defines when to take action because a step or case is past due. The deadline interval is measured from when an assignment is ready for a user.
Reference: https://academy.pega.com/topic/deadline-interval/v1

Question No : 14

Sales managers must be able to approve sales quote proposals by email and from their mobile devices.
How do you implement this requirement?
Available Choices (select all choices that are correct)

A.Add an Approve/Reject step and enable email notifications on the case type
B.Add an Approve /Reject step and enable approval from email and mobile
C.Add an Approve/Reject step and a Send Email step
D.Add an Approve/Reject step with mobile approval enabled and add a Send Email step

정답:
Explanation:
To implement this requirement, you can add an Approve /Reject step and enable approval from email and mobile. This way, sales managers can approve sales quote proposals by clicking a link in an email or by using their mobile devices.
Reference: https://community.pega.com/knowledgebase/articles/case-management/88/configuring-approval-email-and-mobile

Question No : 15

You are configuring an accident claim case with two child cases for an automobile insurance company, as shown in the following figure:

The business requirement changes to allow the parent case to continue independently of the child case processes.
How do you configure the Wait step for this requirement? Available Choices (select all choices that are correct

A.Configure the step so that only one child case must be resolved before the parent case can continue
B.Configure the step to continue the parent case when the child cases reach the payment pending review status
C.Configure the step to continue the parent case when the child cases reach auditor approval
D.Configure the step so that users can continue with the parent case process regardless of child case status

정답:
Explanation:
To achieve the requested behavior, you can use a checkbox and a decision shape to branch the case flow based on whether the customer wants catering or not. You can also use a visibility condition to show or hide the menu preferences and appointment date fields depending on the checkbox value.
Reference: https://community.pega.com/knowledgebase/articles/case-management/88/branching-case-flow-based-decision

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