SIAMF 시험 - EXIN실제시험문제와 답 - 40문항

Question No : 1

What is one of the activities of the Plan and Build Stage of the SIAM roadmap?

A.design the detailed SIAM model
B.ongoing organizational change management
C.produce the outline business case
D.transition to the approved SIAM model

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Question No : 2

What driver is related to service satisfaction?

A.a corporate governance requirement, for instance a new act
B.prevention of duplication of resources and activities across multiple service providers
C.the reduction of Shadow IT
D.the pace with which changes are made to meet business requirements

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Question No : 3

An important DevOps concept is the incremental of new functionality, followed by user feedback before the next increment. In a SIAM ecosystem, what should be put in place specifically to support this DevOps concept?

A.automated test suites for the end-to-end service
B.integrated change advisory board
C.removal of waste from the process
D.trust the service providers and empower them to deliver their services without interference

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Question No : 4

In which stage of the SIAM roadmap should an organization start to create their business case for SIAM?

A.Discovery and Strategy
B.Implement
C.Plan and Build
D.Run and Improve

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Question No : 5

What is an activity of the Discovery and Strategy Stage of the SIAM roadmap?

A.appoint the service integrator
B.produce the outline business case
C.ongoing organizational change management
D.operate governance structures

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Question No : 6

Which set of common process considerations includes understanding how compliance and assurance will be managed?

A.complexity
B.data and information
C.ownership of the end-to-end process
D.toolset

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Question No : 7

Which process records and manages service issues that are interrupting the availability of a service?

A.change management
B.incident management
C.problem management
D.request fulfillment

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Question No : 8

What is an objective of the Run and Improve stage of the SIAM roadmap?

A.design processes
B.implement processes
C.manage processes

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Question No : 9

In the SIAM structure that uses a lead supplier as the service integrator, who has the contractual relationship with the external service providers?

A.customer organization
B.lead supplier
C.prime vendor
D.service integrator

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Question No : 10

A service provider wants to deploy a change that will affect the end-to-end service. Who is responsible for confirming that the change has been evaluated for risk?

A.change management forum
B.integrated change advisory board
C.service owner
D.service provider

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Question No : 11

Which process ensures that service performance meets agreed requirements?

A.change management
B.incident management
C.project management
D.service level management

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Question No : 12

What is a benefit of adopting SIAM for an organization?

A.SIAM enables effective contracts between the service integrator and the service providers.
B.SIAM makes service providers accountable for the end-to-end delivery of services.
C.SIAM provides a single point of control for the integrated delivery of services.
D.SIAM provides service providers with a tool to support their internal processes.

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Question No : 13

What is an objective of the Discovery and Strategy stage of the SIAM roadmap?

A.complete the design of the SIAM model
B.establish the SIAM transition project
C.put in place and in use the new SIAM model
D.obtain full approval of the SIAM model

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Question No : 14

What is a disadvantage of the hybrid service integrator structure?

A.The customer can inadvertently develop a long term dependency on the service integration partner.
B.The customer can revert to an internally sourced solution if the service integration partner fails to live up to expectations.
C.The high level of dependency on the service integrator adds risks to continuity.
D.The service integrator might be perceived to be biased, even if this is not the case.

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Question No : 15

What is an activity of the Run and Improve stage of the SIAM roadmap?

A.approve the full business case
B.introduce service providers
C.operate governance structures
D.understand the marketplace

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EXIN SIAMF 시험