User Experience Designer 시험 - Salesforce실제시험문제와 답 - 75문항

Question No : 1

A UX Designer wants to quickly mock up Salesforce user Interface experiences using a collation of prebuilt components. The designer need sales lightning resources for their design and prototype such as based components, tokens, design patterns.
Which tool to install should need?

A.Lightning Design system Zip
B.Sketch plugin
C.Lightning Design system Unmagaged Package
D.SLDS Validator

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Question No : 2

Users from a small group within a Sales team have complained about an object that is often used only by team that has not been added to their Lightning app. Due to the small volume of users, the administrator is not considering creating a new app for them.
Which two Salesforce feature should be suggested to improve the end-user experience? Choose 2 answers

A.Favorite the often-used object.
B.Add the object’s related list to the Home page.
C.Personalize the navigation bar.
D.Create a custom component on a Dashboard.

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Question No : 3

Cloud Kicks wants to drive engagement on its website.
Which two Salesforce features should boost engagement? Choose 2 answers

A.Einstain Bots
B.Automated Invitations
C.MyTrailhead
D.Salesforce Connect

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Question No : 4

A UX designer is creating a customer to-do list component to replace the standard salesforce one. Their developer is using a parent child lighting web component (LWC) structure to build the component, creating a parent component for the list and single repeated child component for each to do item with in list which to impact of the LWCs shadow DOM should be consider when designing or developing the style sheets for these components

A.Any needed salesforce lighting design system (SLDS) classes and styles must be imported into both the parents list and child items
B.the css styles defined in the parent list component are not shared with child items
C.any custom styles shared between the list and child items should be imported from a shared css file
D.the css style defined in the parent list component are inherited by child item

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Question No : 5

Cloud Kicks’ Sales team needs in-App Guidance for key functions and processes so they can maximum their time.
In which three ways should a UX Designer customize the Salesforce Help Menu to meet this request? Choose 3 answers

A.Provide the user with a site map of all the content.
B.Add links to printable tipsheets or training videos.
C.Create a just-in-time pop-up content based on new feature rollouts.
D.Provide access to specific Trailhead or MyTrailhead content.
E.Add links to a company dictionary or glossary of key terms.

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Question No : 6

In which two ways could the usability of accordion elements be improved in a mobile environment? Choose 2 answers

A.Include persistent headings.
B.Nest an accordion inside of another
C.Use the ‘’back’’ browser button to collapse content
D.Only allow users to open one selection at a time.

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Question No : 7

A UX Designer is creating a customer support site in Experience Builder that will be internationalized across 12 different countries.
Which two design considerations should be made when planning for this site?

A.Countries may read text in a different (right to left vs. left to right) and layouts will be to be adjusted.
B.Country flags used as links to adjust languages provide an ideal way to switch between locales or languages for users.
C.Colors may have different contrast rations in some countries and need adjust contrast for proper visibility by users.
D.Colors may have different culture meanings in different countries, changing the intent of UI elements.

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Question No : 8

The UX Designer at Cloud Kicks is considering using a custom Lightning component to fulfill a specific business requirement.
Which two best practices should be considered? Choose 2 answers

A.Prioritize Aura markup even if there is a Lightning Web Component (LWC) available.
B.Find the dosest Salesforce Lightning Design System (SLDS) Blueprint to help inform the custom Lightning component.
C.Create HTML markup and link the SLDS stylesheet via static Resource.
D.Exhaust the list of available base Lightning component in the component Library.

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Question No : 9

A UX Designer is going to create a custom app for a new team of service agents.
Which three parts of the user interface could be customized? Choose 3 answers

A.Tabs within the apps’s navigation bar
B.Relationship between standard objects
C.Page layouts of the records
D.Details to be shown in the records highlights panels
E.Opportunity lead scoring

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Question No : 10

A UX Designer wants to understand the mental model of employees who have requested a new internal community, The brief specifies what the employees should be able to do on the site, but the designer needs to suggest a suitable architecture.
Which technique should be used?

A.User Test
B.Cognitive Walkthrough
C.Tree Testing
D.Card Sorting

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Question No : 11

Cloud Kicks (CK) is going to conduct some interviews surveys with users to better understand their
Purchasing habits. CK’s UX Designer wants to get the most accurate view of customers’ purchasing behaviors using these research methods.
Which two response biases should the designer be aware of when interviewing or surveying users? Choose 2 answers

A.Social Desirability Bias
B.Randimized Bias
C.Objectivity Bias
D.Recency Bias

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Question No : 12

A UX designer wants to quickly mock up salesforce user interface experiences using a collection of prebuilt components. The designers needed salesforce lighting design systems (SLDS) resources for their designs and prototypes such as base components tokens and designs patterns
Which tool or installation should best support their needs?

A.Lighting design systems zip
B.sketch plugin
C.lighting design systems unmanaged package
D.SLDS validator

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Question No : 13

What are Salesforce core design principles when making design decisions?

A.Emphasis, Alignment. Consistency, Beauty
B.Clarity, Efficiency, Consistency, Beauty
C.Emphasis, Efficiency, Repetition, Proportion
D.Clarity, Efficiency, Balance, Proportion

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Question No : 14

Universal Containers (UC) uses a custom lightning component with an Apex class to display shipment information (custom object, private OWD). UC sales managers are complaining about two important points:
Shipment records that belong to their teams can be seen by other users.
Shipment amount should be visible only by managers, but sales reps are able to view it.
Which two features did the development team miss that is causing the problems? Choose 2 answers.

A.Use runAs in test class to enforce user permissions and field-level permissions.
B.Use With Sharing keyword in Apex classes to enforce sharing rules evaluation.
C.Use isSharable keyword in Apex classes to assure record visibility.
D.Use isAccessible() method in Apex classes to check field accessibility

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Question No : 15

How should a UX designer differentiate between a voice and a tone?

A.Voice reflects the expression and the tone is the way one designs
B.Voice reflects the character and tone is one's strength
C.Voice reflects the frequency and tone is one's pitch
D.Voice reflects the personality and tone is the way ones speaks

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Salesforce User Experience Designer 시험